Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
11,728 reviews
MDLIVESelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MD Live by Evernorth is a leading provider of virtual care in the U.S., with a national network of board-certified doctors, pediatricians, dermatologists, psychiatrists, and licensed therapists who provide care for a wide range of medical and mental health needs. Our providers average 10 years of experience and deliver expert care anytime, anywhere.MD Live Urgent Care is available 24/7, including holidays. Primary Care and Behavioral Health provide flexible scheduling, with same-day appointments available for routine primary care needs.MD Live accepts most major insurances, such as Cigna Healthcare and Blue Cross Blue Shield, plus self-pay options for Urgent Care and Behavioral Health.
MDLIVE (mdlive.com) has 11,728 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
11,728 approved reviews, newest moderated first
Great experience! I was listened to and given good information. Thank you
By CLAY M.
Response from MDLIVE· Nov 12, 2020
Thanks for the positive feedback, Clay! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
It was a great experience and friendly and easy to use.
By Anita F.
Response from MDLIVE· Nov 12, 2020
Thanks for the positive feedback, Anita! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
I had appointment with a doctor for my anxiety and the doctor said she would refer me to a psychologist but never got connected with one.
By Joseph A.
Response from MDLIVE· Nov 12, 2020
Hi Joseph, we're sorry to hear that your MDLIVE physician never responded back to you. Please give us a call at (800) 400-6354 if we could help you resolve this issue.
The process was quick and efficient....everyone was very professional..
By Deborah Y.
Response from MDLIVE· Nov 12, 2020
Thanks for the positive feedback, Deborah! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
Very easy...saved me hours. Why ever go back into a doctor's office again for routine things? About time that we had an improvement to our medical system for the patients.
By Don
Response from MDLIVE· Nov 12, 2020
Thanks for the positive feedback, Don! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
My son and am have been unable to schedule a follow up appointment with the therapists. It has been almost 3 weeks, and several attempts.
By Andrea A.
Response from MDLIVE· Nov 12, 2020
Hi Andrea, we're sorry that you are having trouble with scheduling your follow-up appointment. Please give us a call at (800) 400-6354 and we'll be glad to help.
Great service. Quick call. Easy to use. Very friendly phone call. Immediate next steps suggested.
By Matt D.
Response from MDLIVE· Nov 12, 2020
Thanks for the positive feedback, Matt! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
This was the first time to use MDLIVE. The experience was great, I didn't have to wait long to talk to a Dr. He was patient, asking questions, letting me talk, and knew just what I needed. I will use MDLIVE again.
By Vanesa M.
Response from MDLIVE· Nov 12, 2020
Thanks for the positive feedback, Vanesa! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
