Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
11,728 reviews
MDLIVESelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MD Live by Evernorth is a leading provider of virtual care in the U.S., with a national network of board-certified doctors, pediatricians, dermatologists, psychiatrists, and licensed therapists who provide care for a wide range of medical and mental health needs. Our providers average 10 years of experience and deliver expert care anytime, anywhere.MD Live Urgent Care is available 24/7, including holidays. Primary Care and Behavioral Health provide flexible scheduling, with same-day appointments available for routine primary care needs.MD Live accepts most major insurances, such as Cigna Healthcare and Blue Cross Blue Shield, plus self-pay options for Urgent Care and Behavioral Health.
MDLIVE (mdlive.com) has 11,728 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
11,728 approved reviews, newest moderated first
FAST!!! WHOLE PROCESS INCLUDING PICKING UP MEDS. 30 MINUTES
By BEVERLY L.
Response from MDLIVE· Nov 17, 2020
Thanks for the positive feedback, Beverly! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
I was unable to get a response from my own doctor, so I called MDLIVE, within 30 minutes, I had spoken to the Dr., gave my symptoms and had a script called in to my pharmacy. It was excellent. Thank you
By Wanda M.
Response from MDLIVE· Nov 18, 2020
Thanks for the positive feedback, Wanda! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
Hi, it’s too bad both doctors I saw through MDLIVE pushed medication on me, completely unrelated to my problem, without asking me thoroughly what is wrong with me and assessing the situation not through a medicine-based lens but symptom-based lens. I don’t take pills to only feel better, I like to resolve the problem at its roots. I hope this is not common practice. Thank you, Daniela Groza
By Daniela G.
Response from MDLIVE· Nov 17, 2020
Hi Daniela, we're sorry to hear that you did not have a satisfactory experience with our service. Please give us a call at (800) 400-6354 and we'll be glad to help make your experience better for next time.
Loved that I didn’t have to go to an urgent care and expose myself to additional germs when my immune system was already compromised.... I recommend!
By Tracy N.
Response from MDLIVE· Nov 18, 2020
Thanks for the positive feedback, Tracy! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
Quick and Easy and didnt have to take time off of work to do it!
By Stephanie
Response from MDLIVE· Nov 18, 2020
Thanks for the positive feedback, Stephanie! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
2nd time I’ve used the phone app (For lack of a better word)., very easy. Fix my problem short term max offer assistance on getting a better solution w/a physician on long term plan.
By Billy S.
Response from MDLIVE· Nov 18, 2020
Thanks for the positive feedback, Billy! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
I had a pretty bad case of Poison Oak and the Dr that I discussed this with on the phone was very helpful and personable. She prescribed the cream that was needed. She also gave me some other advice on how to get the poison oak healed and it worked. Within 10 days, the rash/swelling had gone away!! Highly recommend.
By DAR M.
Response from MDLIVE· Nov 18, 2020
Thanks for the positive feedback, Dar! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
This was a very quick and easy process. The doctor was very attentive and asked lots of questions to make sure she did not miss anything.
By Thomas
Response from MDLIVE· Nov 18, 2020
Thanks for the positive feedback, Thomas! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
