MDLIVEReviews of mdlive.com

Paid $40 for a telehealth visit and uploaded images for review prior to visit. No visit, provided medications based on pictures no actual contact with Doctor, ridiculous!!

I had a scheduled phone appointment at 1935. I waited for the call, since the provider was calling me - not the other way around. I was scheduled to see B Dr. Charles Kim. He called at 1934 and it didn’t even register that it rang - that’s how long he waited. I waited all day for this appointment and then he writes that I no showed! Are you serious?!?! I called MD Live’s customer service and they managed to get another provider to call me within 30 minutes. That provider was great. The only reason this site/app gets a 3 star is because of the doctor that helped me. If you are able to pick your provider please don’t make the mistake of choosing Dr. Charles Kim.

MDLIVE is a joke. The app is buggy and there are constant issues with billing. The worst experience I've ever had with a company after THEIR incorrect billing issue. I've called no less than 8 times over the course of a week and there IS NO SUPERVISOR TO RESOLVE THE ISSUE, even when Cigna called to tell them what they are showing is wrong and disagrees with the explanation of benefits. MDLIVE states you cannot be transferred to a supervisor, they will escalate the issue and call back in 24-48 hours. How do you not have a supervisor on hand???? I've received no call back and now cannot schedule an appointment with a doctor, despite conflicting information.

This company is a scam. Legit a legal scam. If you are sick or anything like that DO NOT use these people for help. The only thing they will do is refer you to an actual doctor. I think that’s this is mainly for therapy and mental health. I spent $30 just for some sketchy doctor to call me for 5 mins and tell me that I need to see a in person doctor. Would not listen to my basic symptoms.

Spent 30 minutes explaining symptoms in extensive questionnaire and sending pictures. Clear strep. Was denied the proper diagnosis, and told it was only laryngitis due to “tonsils not being swollen” EVEN THOUGH IVE HAD THEM REMOVED and answered no to losing my voice. I know when I have strep. Not to mention I was advised I would receive an update with in the hour, but had to call back two hours later to be told my case had been renewed.

Don't waste your money on MDlive. Scheduled an consultation, the doc showed up in shaky video, his face is like a hologram effect. It is the strangest video call I have been. Very unprofessional. He cannot do anything and only said, you have to see a doctor in person. My stomach acid improved with over the counter medicine without me seeing a doctor. and of course, they would not refund your money.

Disrespectful doctor, no advice given. Help agent said to pay another fee or eat dirt. 0/10

If you can remember your appointment online that would be great! If not,don't even think about it or they charges you 50 dollars if you missed it,so annoying! Doesn't matter technical difficulties or family emergency,they charged you automatically from your bank account! I am going broke and I am not making another appointment!