Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
11,728 reviews
MDLIVESelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MD Live by Evernorth is a leading provider of virtual care in the U.S., with a national network of board-certified doctors, pediatricians, dermatologists, psychiatrists, and licensed therapists who provide care for a wide range of medical and mental health needs. Our providers average 10 years of experience and deliver expert care anytime, anywhere.MD Live Urgent Care is available 24/7, including holidays. Primary Care and Behavioral Health provide flexible scheduling, with same-day appointments available for routine primary care needs.MD Live accepts most major insurances, such as Cigna Healthcare and Blue Cross Blue Shield, plus self-pay options for Urgent Care and Behavioral Health.
MDLIVE (mdlive.com) has 11,728 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
11,728 approved reviews, newest moderated first
This is the best site if not for this site I would not get treatment
By Kennith H.
Response from MDLIVE· Feb 5, 2021
Thank you for the positive feedback, Kennith! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
This is the 4th time I have used MD live. What a hugh blessing this is to Humana members. I had a UTI and was unable to get an appt. With my doctor. Since I'm in a wheelchair it made it so much easier to talk with a doctor instead of having to get in the car from my wheelchair which is so difficult, plus getting dressed. The doctor returned my call in a few minutes. Within 10 minutes everything was done. My pharmacy called in about 30 minutes later to tell me my prescription was ready. It was amazing that this entire situation was handled in an hour .
By bonnie C.
Response from MDLIVE· Feb 5, 2021
Thank you for the positive feedback, Bonnie! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
Excellent provider care.
By Cynthia
Response from MDLIVE· Feb 5, 2021
Thank you for the positive feedback, Cynthia! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
I was super impressed with the speed and efficiency of my phone Dr visit.
By JULI VAN W.
Response from MDLIVE· Feb 5, 2021
Thank you for the positive feedback, Juli! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
Ihad a cyst in the inner part of my eye. I spoke with a physician who was able to perscribe an antibiotic to be taken orally and to put into the eye lid. I was able to have these meds filled locally. My symptoms began clearing in about 3 days. I was glad that MDLive was able to help me so quickly and it saved me a trip to the dr's office which was going to take a couple of days.
By DIANA H.
Response from MDLIVE· Feb 5, 2021
Thank you for the positive feedback, Diana! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
I was super happy how quick and easy it was. I made my appt. I did end up waiting 5-7 for my phone call but was pleased. The doctor was genuinely concerned. He was very easy to talk to. I’d definitely use mdlive again.
By Jessica D.
Response from MDLIVE· Feb 5, 2021
Thank you for the positive feedback, Jessica! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
My therapist is great. Very convenient especially with not needing to leave the house and risk COVID exposure. Only complaint. When trying to make a future appointment the app is very confusing.
By Sandi R.
Response from MDLIVE· Feb 4, 2021
Hi Sandi, thanks for your feedback! We're sorry that you've experienced technical issues when using our app. If we can assist you with any issues for future appointments, please give us a call at (800) 400-6354 and we'll be glad to help.
Excellent service and doctor. Very understanding.
By Andrea A.
Response from MDLIVE· Feb 5, 2021
Thank you for the positive feedback, Andrea! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
