Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
11,728 reviews
MDLIVESelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MD Live by Evernorth is a leading provider of virtual care in the U.S., with a national network of board-certified doctors, pediatricians, dermatologists, psychiatrists, and licensed therapists who provide care for a wide range of medical and mental health needs. Our providers average 10 years of experience and deliver expert care anytime, anywhere.MD Live Urgent Care is available 24/7, including holidays. Primary Care and Behavioral Health provide flexible scheduling, with same-day appointments available for routine primary care needs.MD Live accepts most major insurances, such as Cigna Healthcare and Blue Cross Blue Shield, plus self-pay options for Urgent Care and Behavioral Health.
MDLIVE (mdlive.com) has 11,728 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
11,728 approved reviews, newest moderated first
Great service and timely
By Donna B.
Response from MDLIVE· Feb 11, 2021
Thank you for the positive feedback, Donna! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
Good service very convenient
By ROBERT K.
Response from MDLIVE· Feb 11, 2021
Thank you for the positive feedback, Robert! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
We recently moved to a new state and are still in the process of finding local doctors. So when I came down with stress-related shingles I called my former primary care physician, only to learn she is no longer taking phone consultations. I had no one. My husband reminded me we have access to MDLIVE through our health insurance. I called in, was quickly walked through my account set-up, then waited a short time for a doctor to call. I was done with prescriptions called in 30-40 minutes! What a great service!
By Teresa M.
Response from MDLIVE· Feb 11, 2021
Thank you for the positive feedback, Teresa! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
I really enjoyed my visit with the doctor. She was helpful and sent me a prescription which cleared up my infected epidermoid cyst.I would refer them to friends if they needed the service
By Michele L.
Response from MDLIVE· Feb 11, 2021
Thank you for the positive feedback, Michele! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
I have MD live thru my employer that is no cost for me to use but somehow MD has that I have a pay account and charged me 86.00$ supposedly they are going to refund me my money will wait and see what happens
By Glenda B.
Response from MDLIVE· Feb 11, 2021
Hi Glenda, we're very sorry to hear that you were improperly charged for your consultation. If you do not receive your refund within two weeks, please give us a call at (800) 400-6354 and we'll be glad to assist you.
After the call the doctor never sent the prescription to the pharmacy and I had to wait over 4 days to see the dentist which I had infection discharge oozing from the infected tooth. Which all I wanted was a temp antibiotics so I wouldn't get sick from the infection until my dentist appointment(which was a new dentist and I had to wait due to covid-19 . I will not use webMD again.
By JONATHAN E.
Response from MDLIVE· Feb 11, 2021
Hi Jonathan, we're very sorry to hear that you did not receive your prescription from your doctor in a timely manner. If you like to provide additional feedback so that we may better assist you, please give us a call at (800) 400-6354 and we'll be glad to help.
I called with a sinus infection and got called back by a physician within 5 minutes and had a prescription within the hour. Wonderful service.
By SHERI I.
Response from MDLIVE· Feb 11, 2021
Thank you for the positive feedback, Sheri! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
Physician was very helpful, supportive and professional for my condition. I felt that provider truly cared for my reason for the visit and was able to help
By MICHELLE V.
Response from MDLIVE· Feb 11, 2021
Thank you for the positive feedback, Michelle! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
