MDLIVEReviews of mdlive.com

PLEASE do NOT use this company is a complete ripoff. They are scammers who take your payment and tell you try over the counter medicines if you’re not feeling better in a few days call back and I can send you a prescription. This doctor Blerim Arifi is a con artist. I asked them to pull the call and they refused. Why would I pay another $48 when my symptoms got worse and you told me to call back and request a prescription. I have used MD Live for years but after this incident I will never be using them again. My appointment was 02/21 was advised to call back by 02/25. I called back today and got a completely different response.

Worst experience ever. I was so sick looking for an antibiotic.Filled out the form accordingly with all the symptoms as follows head, congestion, ear, pain, sore throat, etc. First prescribed a nose spray. Called back, begging for an antibiotic, then prescribed benzo pills for a cough. I wanted my $63 back. This felt like a scam!!! DON’t do it

They are a SCAM!!! BCBS uses them and they are the WORST. I honestly do not think they are real doctors. It feels like they are reading from a script and treat the patient like an idiot by suggesting things like resting and drinking fluid - like we’ve never heard of basic treatments. My son’s illness was way past basic care, or we would not have been calling. My adult son was so sick that he couldn’t speak without coughing. He was having obvious respiratory infection symptoms, and they gave him a prescription for Tylenol and cough medicine. My son made another appointment, and added me to the call. My son wanted me to help answer questions, because he was coughing so hard. The “doctor” barely spoke English and completely dismissed my son’s need to be treated for a serious respiratory infection. I’m not sure he spoke English well enough to understand what we were saying. The customer service representatives barely speak English either. We needed an antibiotic called into the 24 hour pharmacy. We were using MDLIVE, because it is supposedly a 24/7 service, and urgent care was closed. Going to the ER would cost a $950 co-pay with my sons insurance, so we were hoping to get treatment through the this over the phone doctor service included with BCBS. MDLIVE should be investigated for malpractice. I’m disgusted with their so called “doctors”, and their lack of medical knowledge.

Waited on the phone for more than an hour to finely schedule the appointment. Waited another 30 minutes for the doctor's call. And in two minutes was told that they couldn't do anything when I had asked if they could handle my circumstance in the first 10 minutes. They charged for the two minute phone call and I wasted even more time requesting a refund that I did not receive. Their agents speak so technically you don't understand what's happening. If I could give lower than 1 star I would.

Called to have a prescription refilled. "Doctor" who answered spoke no English and hung up on me. That call cost $89 and no refill. SCAM!!!

Dr Jennifer Kam called 50 minutes later than meeting time. I assumed it was cancelled after 30 minutes. Would not suggest MDLive as this was my second time using.

I have been using MDLive for a couple of years. I have the same insurance I have always had. This year they changed my insurance in their system and are requiring me to pay a copay before I book the appointment. I am dual eligible so my Medicaid pays the copay. They say they cannot file the Medicaid because they can only file with one insurance company.

Called to speak to a doctor. They could not verify my insurance but it was my insurance that connected me to them. Once I gave them a credit card number I spoke to a doctor he called in a prescription which got called in wrong. Pharmacy had me call back and they could find no verification of my account at all. Meanwhile my wife is sick waiting for medication took all morning to resolve. Horrible system