Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
11,728 reviews
MDLIVESelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MD Live by Evernorth is a leading provider of virtual care in the U.S., with a national network of board-certified doctors, pediatricians, dermatologists, psychiatrists, and licensed therapists who provide care for a wide range of medical and mental health needs. Our providers average 10 years of experience and deliver expert care anytime, anywhere.MD Live Urgent Care is available 24/7, including holidays. Primary Care and Behavioral Health provide flexible scheduling, with same-day appointments available for routine primary care needs.MD Live accepts most major insurances, such as Cigna Healthcare and Blue Cross Blue Shield, plus self-pay options for Urgent Care and Behavioral Health.
MDLIVE (mdlive.com) has 11,728 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
11,728 approved reviews, newest moderated first
This is such a quick and easy thing to use...I just love this program!
By ROSE C.
Response from MDLIVE· Mar 23, 2021
Thank you so much for your review, Rose! We're glad you had such a positive experience, and we'll be here in the future if you need us again.
I was able to get the medicine and treatment I needed and the service was fast and great !!
By AMBER M.
Response from MDLIVE· Mar 23, 2021
Thank you so much for your review, Amber! We're glad you had such a positive experience, and we'll be here in the future if you need us again.
MDLive was wonderful!!! They helped me in the middle of the night within 15 minutes. I was on the road to recovery, with Rx in hand, within an hour!!!
By C. W.
Response from MDLIVE· Mar 18, 2021
Thank you so much for your review! We're glad we could help you get the care you needed from the comfort and safety of your home.
We had a major skin issue (bleeding and raw related to a chronic medical condition) with my daughter around 7pm and were able to pick a provider and have an appt by 10pm. The provider was timely, efficient and highly competent. I was able to go to bed feeling 100% better that we had an excellent care plan in place, and picked up the prescription the next morning as soon as the pharmacy was open.
By S. J.
Response from MDLIVE· Mar 18, 2021
Thank you so much for your review! We're glad you had such a positive experience, and we'll be here in the future if you need us again.
You have tried to overcharge me by 98.00- you have confirmed an appointment then unconfirmed it - I have phoned 3 times and this has not been fixed- your app is hard to use and your staff incompetent
By Colin R.
Response from MDLIVE· Mar 18, 2021
Hi Colin, please accept our sincere apology for the frustration you encountered. We would welcome the opportunity to discuss this matter in more detail. At your earliest convenience please contact MDLIVE customer service at 1-888-632-2738 or email us at [email protected]. Again, we do apologize and hope we hear from you very soon.
Excellent!! I would work on the "Prescription" protocol though. If you sign up for a service like yours, pay the fee and expect your prescriptions to be filled, you will be sadly disappointed. Why would I continue to pay if you can only write a prescription for me once a year? Seems a bit fraudulent in advertising..
By Judson H.
Response from MDLIVE· Mar 18, 2021
Hi Judson, thank you for your feedback. Our physicians can only provide up to 3 refills in a 12 month period, and a maximum of 2 months in a row. To learn more, please visit mdlive.com/rx-refill.
Thank you for the quick and easy phone visit. It is so helpful in times like these, and with 5 children, to set up appointments that are not emergencies, to get quick help for our family. God bless you all!
By Lara V.
Response from MDLIVE· Mar 18, 2021
Thank you so much for your review! We're glad you had such a positive experience, and we'll be here in the future if you need us again.
The doctor I talked was awesome!
By Shawn P.
Response from MDLIVE· Mar 18, 2021
Thank you so much for your review, Shawn! We're glad we could help you get the care you needed from the comfort and safety of home.
