MDLIVEReviews of mdlive.com

The appointment was quickly responded to. I felt like the doctor listened well.

Great experience. Appointment was so easy to schedule. Doctor called immediately and was attentive and empathic to my situation. Very smooth process. Highly recommend this as a way to seek services.

On Thursday I had to use my insurance's Virtual Visits because I did not feel well enough to sit and wait in a doctor's office. I set up everything. I made my phone call and set up my appointment. I spoke with the doctor in less than 10 minutes. He was very thorough and answered all of my health questions. The first lady I spoke with who set up my appointment was also very helpful and answered all of my questions about the appointment set up. It was a great experience.

My insurance company has an app that funneled me to MD Live. Making an appointment was easy enough. I logged in early and set up my cam and mic. A few minutes after my appointment should have started, I saw the red notification icon at the top of my screen and thought I’d see what that was about while I waited for the doctor. Once clicked, I was taken to a different screen and immediately hit the back button on my browser to return to my appointment. Then I got a text message seconds later saying “you missed your appointment.” Why have links that take you out of the call? That’s SO stupid. I was forced to reschedule and the second time I did not touch anything and waited patiently for 15 minutes before getting another “you missed your appointment” text and was booted from the waiting screen. They told me the doctor was having technical difficulties. All in all I wasted 30 min to an hour trying to use their services. I’m NOT trying again. I cannot recommend this awful service.

So easy to use. Quick, with a swollen foot it was so nice not to have to leave home to go to a dr. Medication sent quickly to pharmacy. Have used often. This is a life saver.

The doctors listened carefully and asked questions before any conclusions. I really appreciated their time and patience.

A bit tedious to use and it’s almost more intimidating/feels less helpful to get a phone call/face time for $50 so they can tell you what you Googled earlier that week and then say “well if it doesn’t get any better go see a doctor in person”. Doctors are super nice though and I understand they’re doing their best.

I was diagnosed quickly and professionally with a UTI and prescribed an antibiotic. This saved me having to go to the doctor for something I have had many times and for a condition that is very difficult for me to even think about leaving the house with.