Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Bad
12 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
On September 7, 2016, Intel announced a strategic deal with TPG Capital to convert Intel Security into a joint venture between both companies called McAfee.
McAfee (mcaffe.com) has 12 customer reviews on The Fair Hearing, with an average rating of 1.5 out of 5.
12 approved reviews, newest moderated first
Automatic renewals set up despite not being requested. Money taken without consent a whole month in advance of renewal date. After filling in an online form you are redirected to a phone number. It's a long wait on hold to speak to a call centre. Then you are subjected to a 10 min call while the operator insisted on offering better deals instead of processing a refund. I would advise not using in the first place. Never again Mcafee - Simon
By Simon A.
great antivirus
By Talha
Once it becomes a return for cancellation as item sold they fail to respond they dont answer phone or reply to letter
By Alan W.
Ho disgraziatamente attivato un abbonamento annuale. Me lo hanno rinnovato inaspettatamente prima del tempo, ma la cosa più sfacciata è che nel sito c'è scritto che posso chiedere un rimborso entro 60 giorni dal rinnovo automatico, ma tutti i link alla domanda di rimborso tornano alla pagina generale di contatti. SENZA VERGOGNA, state lontani dagli abbonamenti automatici di mcafee, sono senza vergogna. non vi fidate nemmeno di paypal perchè non avvisa e non rimborsa. a che serve paypal non si capisce
By Antonella T.
My old Dell computer was giving problems and still Windows7 so I bought a new (budget) Lenovo machine with Windows10 - every time I log on there appears a pop-up from McAfee advertising their protection - it stays there for about thirty seconds then disappears - I do NOT need additional security software (it comes with my BT package) and I find this intrusive advertising by McAfee MOST ANNOYING - typical pushy, rude American behaviour unfortunately - I suppose it must be in conjunction with Lenovo.
By Jeff P.
Jeg har to måneder tilbage af et betalt år, da de begynder at spamme min pc for at få mig til at forny licensen, jeg har nu købt et andet antivirusprogram og af installeret Mcafee ( eller forsøgt ) men spammingen fortsætter, nu med trusler om at min pc er inficeret - hvilket den ikke er, jeg køber aldrig mcafee igen
By Lonnie
Dette antivirusprogram er MEGET tungt at bruge. Opsætning og layout er gammeldags (som om det er designet og kodet i 80'erne og så er der ingen der har interesseret sig for det siden....), og mange menupunkter virker ikke. Opdaterer ændringer langsomt eller slet ikke. Udveksler ikke altid oplysninger mellem web-versionen og app-version. Svært at styre navngivning af sine enheder. Sløver pc'en ned, og er umuligt at bruge internettet mens der scannes for cookies og vira - og det tager laaaaang tid !
By Carsten M.
Auto renewal impossible to switch off. They take premium 30 days before expiry. If you want refund, all automated until you raise a request. Then they send you a service number & instructions to cal a US number -REALLY!!! This is irrespective if you go through U.K. site or via confirmation email.. Reaching a real person via U.K. site & telephone number requires the patience of Job; tried several times & phone cuts out after 1 hour. Despite their promise to refund within 60 days of charging I’m now pursuing via my credit card company. Will never use McAffee again. I’m not surprised Trump is frightened of Chinese competition, it doesn’t take long to realise how truly bad US companies & service really is.
By Ana
