very professional and fast help
very professional and fast help
By Magdalena
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
176 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Founded in 2011, McAfee Institute is an ACCET-accredited professional education institution specializing in intelligence, investigations, law enforcement, public safety, cyber-enabled investigations, financial crime, counterintelligence, and leadership.
McAfee Institute (mcafeeinstitute.com) has 176 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
176 approved reviews, newest moderated first
very professional and fast help
By Magdalena
Mitch was very helpful and answered all of my questions. Mitch was very personable and did not make me feel as if I was chatting with an AI bot like 99% of other company's chat agents do!
By NA
The questions I had were answered very straightforward and quickly
By Lynn
Mitch is in the top 3 helpdesk people of all time
By Mike
Response from McAfee Institute· Oct 8, 2023
Thank you Mike.
Same as another review, their senior admissions advisor connected with me on Linkedin. I accepted, as we somewhat share a professional circle. Then, she used my personal email to sign me up for marketing emails. Feels disgusting and scammy.
By Jacelyn
Outstanding and quick service. Very user friendly and helpful.
By James T.
Response from McAfee Institute· Sep 30, 2023
Thank you James!
Great service! The response was instantaneous and complete! Give that Lady a raise!
By Thomas A.
Response from McAfee Institute· Oct 8, 2023
Thank you Thomas
I recently completed a training course with the McAfee Institute, and I'm compelled to share what an outstanding experience it was! From start to finish, the training provided was second to none. The course material was comprehensive and up-to-date, providing me with an array of practical tools and knowledge that I can directly apply to my current position. I was particularly impressed with how the course content was designed – not only was it tailored to cater to my learning speed and style, but it also incorporated a wide array of real-world scenarios which made the training more engaging and relatable. The support staff at the McAfee Institute truly deserves a round of applause. They were not just prompt and responsive to any queries I had during the course but were also tremendously supportive, encouraging, and patient. It's clear they genuinely care about the success of their students. As for the instructors, they were top-notch. Each of them possessed deep knowledge of the subject matter and was able to clearly articulate complex concepts in an easy-to-understand manner. Their professionalism, coupled with their engaging teaching style, made learning a truly enjoyable experience. Also noteworthy is the access to an extensive online resource library, making it incredibly convenient to reference course materials and further enhance learning. This feature really underscores the commitment of the institute to provide a comprehensive learning experience for its students. In summary, the McAfee Institute surpassed all my expectations, providing me with a fulfilling, valuable, and enjoyable learning journey. I would recommend the institute to anyone looking to expand their knowledge and skills in this field. McAfee Institute truly sets a gold standard in providing high-quality, practical, and meaningful education. So, to anyone considering a course with McAfee Institute - do not hesitate. You'll find the investment of your time, effort, and money completely worthwhile.
By Jeremy