Justice was very helpful and…
Justice was very helpful and professional. Thumbs up :)
By Tony K.
Response from McAfee Institute· May 24, 2021
Thank you, we are glad we hit the mark for you.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
176 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Founded in 2011, McAfee Institute is an ACCET-accredited professional education institution specializing in intelligence, investigations, law enforcement, public safety, cyber-enabled investigations, financial crime, counterintelligence, and leadership.
McAfee Institute (mcafeeinstitute.com) has 176 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
176 approved reviews, newest moderated first
Justice was very helpful and professional. Thumbs up :)
By Tony K.
Response from McAfee Institute· May 24, 2021
Thank you, we are glad we hit the mark for you.
They worked hard to get everything for me, and kept in regular contact.
By Matt
Response from McAfee Institute· May 24, 2021
Thank you, we are glad we hit the mark for you.
Ms. Blackwood is proactive and a responsive. She quickly responds to any questions I have. I am enjoying the training and know it will help me in my investigations. Great Customer Service!
By J. A.
Response from McAfee Institute· May 24, 2021
Thank you, we are glad we hit the mark for you.
The enrollment process was smooth and thorough. I was pleased to be contacted by the operations officer personally to ensure everything went well.
By John Carson M.
Response from McAfee Institute· Apr 28, 2021
Thank you John, Leah is amazing. If we can help in any way let us know and welcome to our family.
Amazing experience! A learning program with the best videos and learning materials. Have the perfect courses. I complete the SMIA and I'm looking to take more courses to add to my credentials. I recommend to any person that want to expand his carrer with a new and exciting knowledge. The document materials were very helpful to review what you learn on the videos. And the method to take a quiz after every module it help you to be sure you learned the material. Was an amazing experience and is a 5 star Institute.
By Fernando Fernandez, S.
Response from McAfee Institute· Apr 27, 2021
Thank you so much for the kind feedback. We are glad we met your expectations and exceeded them.
I asked for an exam extension in the chatbox. Leah answered very quickly and solved my question efficiently.
By Laura
Leah was very helpful with "reactivating" my account. I initially set up my account with another email address and was unable to access my course with my preferred email address. She transitioned my course to my preferred email and I was reactivated. Thank you!
By MA
Response from McAfee Institute· Apr 21, 2021
Thank you Ma, we are glad we hit the mark for you.
Renewal process smooth. Would like to have a longer expiration notice tho. All in all, fair process.
By David A.
Response from McAfee Institute· Apr 21, 2021
Thank you David, and the feedback is noted. Have an incredible day.