Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
556 reviews
MaxLifeSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MaxLife is a pioneering health and wellness company committed to delivering personalized and effective weight‑loss solutions. We specialize in advanced, clinically guided treatments including Semaglutide and Tirzepatide, and pair these therapies with comprehensive, client‑centered care to help you reach your health goals safely and sustainably.PricingTirzepatide: starting at $120/moSemaglutide: starting at $89/moContact MaxLife to schedule a consultation and learn about personalized treatment plans, eligibility, and any available financing or package options.
MaxLife (maxlife.com) has 556 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
556 approved reviews, newest moderated first
On time .. will contact you text and email which is great since I travel extensively
By Manny L.
Response from MaxLife· May 1, 2026
Hi Manny, Thank you for your feedback! We’re glad our timely service and communication by text and email have been helpful, especially with your busy travel schedule. We’ll keep making sure you stay updated wherever you are.
Excellent Job and great customer service Roan was wonderful in her customer service and answered all my questions. 👍👏
By David R.
Response from MaxLife· Apr 23, 2026
Hi David, Thank you so much for your kind words! We’re thrilled to hear that you had a great experience and that Roan provided excellent customer service while answering all your questions. We’ll be sure to share your feedback with her, it will mean a lot! If there’s anything else we can assist you with, please don’t hesitate to reach out. We’re always here to help!
Customer service and communication is good when I need to speak with someone. So far so good.
By Richar S.
Response from MaxLife· Apr 23, 2026
Hi Richar, Thank you for your kind feedback! We’re glad to hear that you’ve had a positive experience with our customer service and communication so far. Providing timely and helpful support is very important to us. If there’s ever anything more we can do for you, please don’t hesitate to reach out, we’re always here to help!
Very good company they always return my calls and they are very friendly and helpful my medication always get delivered on time and they always work with me whenever I’m having any concerns thank Max life your the best ❤️🥰
By Latrese B.
Response from MaxLife· Apr 22, 2026
Hi Latrese, Thank you so much for your kind words and thoughtful feedback! We’re truly glad to hear that you’ve had a positive experience with our team. Providing reliable service, timely deliveries, and support when you need it most is what we strive for every day. It means a lot to know we’ve been able to meet your expectations and be there for you. We appreciate your trust in us and look forward to continuing to serve you!
Max life is always on point when asking questions about the medication and always there when you need them no matter what 100%
By Clara M.
Response from MaxLife· Apr 20, 2026
Hi Clara, Thank you so much for your kind words! We’re thrilled to hear that Max Life has been helpful and consistently there for you. Providing clear answers and dependable support is exactly what we strive for. We truly appreciate your trust and look forward to continuing to support you whenever you need us!
As a caveat to the review below, Maxlife did contact me after the posting. They have made my cancellation easier, thank you. Be very careful signing up to MaxLife. Without realizing, you are entering into a "membership contract", and they make it very difficult for you to back out of it once you realize that they are billing you repeatedly. One cannot cancel with a simple email communication. They say they'll contact you within 30 days to cancel, and then you have to complete forms etc etc. It seems that once they've got your payment details, they wont let you go. There are other companies that can be used which are more upfront. I would NEVER use MaxLife again. I presume this negative review will not appear on their website, where they report a 4.7 Trustpilot score, along with many stellar reviews
By DS
Response from MaxLife· Apr 15, 2026
Hi DS, Thank you for sharing your experience. We’re genuinely sorry to hear about the frustration you’ve described. That’s certainly not the impression we want anyone to have of MaxLife. We understand how important it is for our membership terms and cancellation process to be clear and straightforward. While our programs do involve a membership agreement, we aim to communicate all terms upfront and make the cancellation process as smooth as possible. Please note that our terms and conditions are clearly presented during the registration process and are also available on our website in the FAQs. It sounds like we may have fallen short in your case, and we apologize for any confusion or inconvenience caused. Your feedback about the cancellation steps and communication timelines is valuable, and we will be reviewing this internally to identify where we can improve transparency and responsiveness. We’d really appreciate the opportunity to look into your specific situation and help resolve this as quickly as possible. Please reach out to us directly at (949)704-1000, and we’ll prioritize your request. Thank you again for your honest feedback, it helps us do better.
I'm making another post as a retraction from my first post. I was very upset about Max Life's lack of customer service but since, Max's Life has returned my calls and answered all my questions. I feel much better about subscribing to this company and reaching my weight goals.
By KIMBERLY MARIE G.
Response from MaxLife· Apr 9, 2026
Hi Kimberly, Thank you for taking the time to share this update, we truly appreciate it. We’re sorry for the frustration you experienced initially, and we’re glad our team was able to reconnect with you and answer your questions. Clear communication and support are very important to us, and we’re happy to hear you’re feeling more confident moving forward. We’re honored to be part of your journey and remain here to support you as you work toward your goals. Please don’t hesitate to reach out anytime you need us.
Yes I am writing another review about this wonderful company. I was already on Zepbound for a year through my insurance. But they stopped covering my prescription. I've been with Maxlife for 2 weeks. At first I was worried that it wasn't the same medication that many websites of this type claimed to be. But I can 100% say that Maxlife is the real thing. How I know... This is the funny part. Zepbound used to make me burb alot on the first day of my weekly injections. When I injected myself for the first time with Maxlife. I was burbing nonstop! Lol And all my cravings have stopped like being on Zepbound. I told my doctor to let his patients know about Maxlife. I have made a post on all my social media platforms about Maxlife. For people who can't afford $1000.00 a month. Maxlife is a blessing for us. I can't thank you enough Maxlife!
By John
Response from MaxLife· Apr 9, 2026
Hi John, Thank you so much for sharing your experience and for your incredibly kind words! We’re truly honored to hear that your transition has gone so smoothly and that you’re feeling the same positive effects you experienced before. We’re especially grateful that you took the time to share your story with others and recommend MaxLife within your community. Feedback like yours means a lot to our entire team and motivates us to keep improving access and support for patients who need it. We’re happy to be part of your journey, and we’re here for you anytime you need us. Thank you again for your trust and support!
