Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
1,025 reviews
MaximusSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Maximus is a mission-driven peak performance medicine company providing men and women with clinically proven therapies to optimize hormonal health, energy, and vitality. Through telehealth consultations, personalized treatment plans, and fast discreet delivery, we make it simple to access the care you need from home. Our programs are grounded in science and supported by a community of people committed to looking, feeling, and performing their best — at every stage of life. Whether you're addressing testosterone, metabolic health, or overall wellness, Maximus is your partner in long-term health optimization.
Maximus (maximustribe.com) has 1,025 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
1,025 approved reviews, newest moderated first
Awesome experience,great results,pro-customer service!!!
By Gary Patrick C.
Response from Maximus· Jul 29, 2025
A great experience, great results, and pro-level customer service - that's the Maximus trifecta we work to deliver every time. We appreciate you recognizing it Gary.
Very easy to get the treatment. Explained in full.
By ron M.
Response from Maximus· Jul 24, 2025
That's exactly how it should be. Just an easy path to treatment with clear, full explanations. Glad we delivered. Appreciate the feedback, Ron.
Simple , easy to follow instructions and very convenient at home labs.
By Dale R.
Response from Maximus· Jul 24, 2025
Thanks for the feedback, Dale. Our job is to handle the complexity behind the scenes so that the process on your end is simple, easy, and convenient. Glad we're getting it right.
Customer service really came through after some attempts. Reached out to a couple people on the discord and things really started moving. The folks at Maximus really seem to take pride in their jobs and care for the patients/subscribers. They are going through some provider changes and causing some unfortunate delays. Once they are back to normal the quality of service is top notch. I really respect that regardless of their role in the company they focused their attention on getting my issue resolved and Mickler actually called and listened to my issue and went above and beyond to help. Thanks again guys
By Jonathan S.
Response from Maximus· Jul 24, 2025
Jonathan, thank you for this incredibly fair and detailed feedback. We sincerely appreciate your patience and understanding as we navigate some internal changes. You've hit on something crucial: the real measure of a team is how they respond when things aren't perfect. We are very proud to have a team - from customer support to our community on Discord - where everyone takes personal ownership to get issues resolved for our members. Your respect for that effort and care means a great deal to all of us. Thank you.
I started with Maximus last October. Customer service and the Doc assigned to me have been great. I got pretty good results with Enclomiphene. Just moved up to the oral trt/enclo and feel better than ever now.
By mark B.
Response from Maximus· Jul 22, 2025
Thanks for sharing your progress with us, Mark. We're glad to hear our customer service and your doctor have been great and that you saw good initial results. That's a perfect example of how this process works -it's all about dialing in the right protocol for you over time. Feeling 'better than ever' is a huge win and the ultimate goal. We appreciate you sticking with us.
Had A shipping issue. Customer service team righted it quickly and without issue once made aware
By Mitchell M.
Response from Maximus· Jul 22, 2025
Thanks for the feedback Mitchell.
Tried their Enclomiphene compound tablets after much research, to raise my low testosterone. The blood tests they send for you to do at home was painless and accurate, as I followed up with my GP, and our local lab tests. Maximus tablets raised my testosterone from around 100 to over 650. These tablets kick started my body to make testosterone versus injecting testosterone. I have been using these for over a year and feel great. 7-20-2025
By William G.
Response from Maximus· Jul 22, 2025
William, thank you for this incredibly detailed and insightful review. It means a great deal coming from someone who clearly does their research. We especially appreciate you validating the accuracy of our at-home testing with your own doctor. That level of diligence and the trust it creates is invaluable. Your impressive, long-term results are a powerful testament to that process. We're honored to be on this journey with you.
it's been a full half month (16 days) since I was billed and am still waiting for a provider to review my test results that they've had for 7 days and send my prescription. Am interested in some of the other things they offer but if they can't deliver on the first one then.... *** ok, so it's now 19 days since since I was billed and I just received a message that a provider finally reviewed my labs which they received from me on the 7/9/25 and sent a request to their pharmacy to fill and ship my request. A service rep messaged that they would reset my billing cycle when I receive my rx so I bumped my review up to two stars but man we are wayyy past their advertised time lines. temper your expectations folks maybe they're having supply issues or backlogs their docs can't handle?
By chris
Response from Maximus· Jul 16, 2025
We’re unable to identify you as a customer in an our database. We’ve submitted a request through TrustPilot for contact information so we can address your concerns.
