Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
1,025 reviews
MaximusSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Maximus is a mission-driven peak performance medicine company providing men and women with clinically proven therapies to optimize hormonal health, energy, and vitality. Through telehealth consultations, personalized treatment plans, and fast discreet delivery, we make it simple to access the care you need from home. Our programs are grounded in science and supported by a community of people committed to looking, feeling, and performing their best — at every stage of life. Whether you're addressing testosterone, metabolic health, or overall wellness, Maximus is your partner in long-term health optimization.
Maximus (maximustribe.com) has 1,025 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
1,025 approved reviews, newest moderated first
Good process, thoughtful clinician engagement. Very happy with results.
By James M.
Response from Maximus· Oct 24, 2025
Thanks for the high recommendation, James. A solid process and thoughtful clinician engagement are the foundation. But ultimately, it's all about the results. We're glad you're happy with yours.
I can do it from my home
By Roger S.
Response from Maximus· Oct 22, 2025
Thanks, Roger. We believe taking control of your health shouldn't be a hassle. That convenience is 100% by design.
The simplicity of it. Very convenient
By joel L.
Response from Maximus· Oct 21, 2025
That's our goal, Joel. Simple and convenient. Thanks for the feedback.
If I could give 0 stars, I would. I shouldve read the reviews prior to signing up. The service will lock you into a contract and not deliver, nor will they respond to cancelation requests. This service is filled with doctors who take required medical calls in the backseat of an Uber and end up sending the wrong medications. You will not be taken seriously. And this is how the treatment starts! The company continues to withdraw payments for various items that I never ordered nor did I consent to them. They billed me for a blood test kit that I couldn’t use because their managing partner doctor was too busy to take my required call in an office, and sent me the wrong script. They don’t know what they’re doing and they will hurt someone. I caught on because I’ve been on treatment and called them out on their mistake. They admitted fault in their staff but refuse to make it right nor will the return my money. They are a complete scam!! Save your money and headache dealing with them. They will take more than what you signed up for and they will scam you. It happened to me and it will happen to you. They are here to take your money. I have proof that they are wrong, they admitted all fault but they still refuse to return my money. They have the agreements set up that requires "tests, kits, medical consultations" built into your "program" that you have to buy, regardless of where you are at in your treatment and whether you need it or not. COMPLETE SCAM!!
By Simon L.
Response from Maximus· Oct 21, 2025
We can confirm that a manager has personally connected with you and resolved your account issues. Our records show that we've made things right and addressed your concerns directly. To clarify several important points: Regarding contracts and billing: Maximus offers a promotional first month of medication at no cost when clients commit to a 12-month treatment plan. Rather than charging the full year upfront, we bill on a convenient monthly basis. All terms are clearly outlined during enrollment, and clients agree to these terms before starting treatment. Regarding lab work: Lab fees are separate, third-party charges and are a medically necessary component of hormone therapy treatment. Labs are required to establish baseline levels before starting treatment, followed by testing at 30 days, 90 days, and annually thereafter to ensure safe and effective care. This is standard medical protocol for TRT and hormone optimization. Clients who prefer not to use our at-home lab kits are welcome to provide results through their primary care physician or preferred lab provider. Regarding our medical providers: All Maximus clients work exclusively with board-certified physicians who maintain active medical licenses and DEA authorization. Our doctors follow strict telemedicine protocols and provide comprehensive care in accordance with all state and federal regulations. Regarding medication accuracy: Patient safety is our top priority. In the rare event of any prescription discrepancy, we address it immediately and take corrective action. We stand behind the quality of our services and our commitment to transparency. Since your concerns have been addressed directly with management, we encourage you to reach out if any additional issues arise.
Great product, fast turn around, customer service answers and actually gives you a real response
By Jose G.
Response from Maximus· Oct 15, 2025
Thanks, Jose. Great product, fast turnaround, and real, substantive answers - that's our no-fluff approach.
Having good results with Semorelin. Initially, I trialed enclomiphene but did not note any real improvement. So I trialed Semorelin therapy but there were a few hiccups. Maximus, however, is dedicated to providing an excellent customer experience. Their customer success manager, Mickler, has been involved and following to provide exceptional service. Maximus appears committed to go above and beyond to deliver. I feel confident they will do right by their customers.
By Nate
Response from Maximus· Oct 13, 2025
Thanks for sharing your experience, Nate. We're glad to hear you're seeing good results with Sermorelin and that we were able to work through those initial hiccups together. Your confidence in our commitment to doing right by our clients means a lot. We appreciate the feedback and the opportunity to support you.
Easy and convenient. Excellent customer service and support. Fast shipping.
By John
Response from Maximus· Oct 13, 2025
Thanks for the great feedback, John. Our philosophy is that the entire process should just work: convenient, fast, and backed by an excellent team. It's great to know we're hitting that mark for you.
You guys are honest and straight shooters you dont mess around. I did try others and found their service was terrrible. Came back to maximus tribe. growing strong daily on trt gell I can feel it..
By RobertV
Response from Maximus· Oct 10, 2025
Robert, that's high praise and it means a lot, especially from a returning member. Thank you. Our entire approach is to cut through the noise with honesty and protocols that actually deliver. Nothing less. We're very glad to have you back with the tribe and growing strong.
