MaximusReviews of maximustribe.com

Everyone I had contact with were very helpful.

Order my test kit recently fast shipping, easy to use. Customer service was great. Def will continue to use them.

Still in the early stages of my treatment but I’ve already noticed some improvement. The process has been straightforward and hassle free so far. The staff are also nice and answer any questions you may have.

Terrible, terrible. At first, what I thought was going to be a great experience, turned out horrible. I went through the process and got a video consultation date and time right away. Log on a couple of minutes before and nobody showed up. I waited 15 minutes before leaving. I call the customer support number and got a representative right away. She apologized and set me up with a new appointment and a new doctor the next day. Guess what, a no show again!! Called again and asked for a supervisor. They said one would call me..guess what, never did!! I had to call back to get one. Supervisor assured me that it will never happen again. I was done at that point and just got my money back. This company is a SCAM. they had $800 of my money and I couldn’t even get someone on the video consultation. Do not use them

Customer service is fantastic. Every question is answered quickly, thoroughly and courteously. I’ve tried a couple of providers before, Maximus has been by far the best experience.

Overall, Maximus gets the job done and the testosterone treatment itself has worked well for me. My main frustration is with the technology, support, and constant marketing. The automated timeline often seems out of sync with the doctor’s actual instructions. I was getting repeated lab reminders well before I had even reached the date I was told to do the labs, and refill questionnaires seem to appear on their own schedule rather than matching my actual treatment. I also completed a refill questionnaire, then saw what looked like the same one back on my dashboard two days later. I contacted support, waited hours for a response, and in the meantime the duplicate disappeared and I got a notice that my refill was shipping. The dashboard is cluttered with ads and upsells that I can’t dismiss. To find the few things I actually need to know about my treatment, I have to sort through a mess of promotions I don’t care about. On top of that, I get bombarded with emails and texts about other treatments. I only care about the treatment I actually signed up for, and there doesn’t seem to be any real way to escape the marketing. The treatment works, but the overall experience would be much better if Maximus focused more on the platform, communication, and support and less on constantly trying to sell me something else.

Customer service is great, deliveries are on time.

Total rip! I ordered, got my blood test kit. The kit had two test tubes, so I was confused and tried to get assistance but could only get responses from a AI bot that wasn’t able to answer my questions. Meanwhile I’m still getting charges, and by the way, the charges are $134 not $99. I finally got a hold of someone via email and they would ask a question, I would respond and they would respond with another question. This would drag on to where I would still be getting charges. I can’t tell how many times I tried canceling after I figured out that they play games and how I kept getting charges for $134 and not receiving anything by the way. If you want to throw your money away I say go for it and use this company, good luck. By the way this got so bad I had contact my bank and had lock these people out.