Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
1,025 reviews
MaximusSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Maximus is a mission-driven peak performance medicine company providing men and women with clinically proven therapies to optimize hormonal health, energy, and vitality. Through telehealth consultations, personalized treatment plans, and fast discreet delivery, we make it simple to access the care you need from home. Our programs are grounded in science and supported by a community of people committed to looking, feeling, and performing their best — at every stage of life. Whether you're addressing testosterone, metabolic health, or overall wellness, Maximus is your partner in long-term health optimization.
Maximus (maximustribe.com) has 1,025 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
1,025 approved reviews, newest moderated first
Great service and quality medication. A little on the pricey side.
By Kyle W.
Response from Maximus· Mar 30, 2026
We're glad the service and medication quality have met your expectations, and we appreciate you sharing your thoughts on pricing, Kyle. We look forward to continuing to support you.
Every time I had a question, or needed any help, the support person was unfailingly kind, knowledgeable, and helpful.
By weegranny
Response from Maximus· Mar 30, 2026
Consistent, knowledgeable support is something we strive for, and it's great to hear it has come through in your experience. We look forward to continuing to be there when you need us.
When I first began using Maximus Tribe, I encountered several logistical challenges related to the website, which raised some initial concerns. To clarify, these issues were strictly technical and not reflective of the people behind the company. I reached out to customer service and was connected with Mickler, a customer service manager who completely transformed my experience. Mickler demonstrated exceptional professionalism—he was honest, empathetic, and transparent, addressing the situation without minimizing the challenges. He quickly identified the root of the issues and communicated a clear, actionable plan for resolution. What stood out most was his commitment to follow-through. Mickler maintained consistent communication, provided ongoing updates, and ensured I felt supported throughout the entire process until the issues were fully resolved. Additionally, the company went a step further by implementing one of my suggestions to improve user transparency, making meaningful enhancements to the website’s overall usability. This has been one of the most positive customer service experiences I have ever had. Mickler’s dedication and proactive approach not only resolved my concerns but also built a strong sense of trust. As a result, I now feel confident and loyal to the company. With the technical issues fully addressed, I am completely satisfied with the service. I highly recommend Maximus Tribe and commend their customer service team for their diligence and commitment to ensuring customer satisfaction.
By Matt T.
Response from Maximus· Mar 30, 2026
Thank you for taking the time to share such a detailed account of your experience — we're glad Mickler was able to turn things around and that your feedback led to meaningful improvements. We truly appreciate your loyalty and look forward to continuing to support you.
Customer service was extremely helpful.
By John B.
Response from Maximus· Mar 30, 2026
We're glad the support team was able to take care of you, John. We look forward to continuing to be there when you need us.
These folks are great — they answer all your questions and get back to you quickly and definitely have your health goals in mind while helping you make your plans
By Bill C.
Response from Maximus· Mar 27, 2026
We're glad the team has been responsive and attentive to your goals, Bill. We look forward to continuing to support you on your journey.
Very friendly doctor. Services with a fast turnaround time and easy website to navigate. Products are good and there is a variety of formulations to help you reach your goals. Prices somewhat affordable but there’s a lot of competition out there. Overall I would recommend to anyone wanting more out of life with hormone replacement therapy, comprehensive lab options, and all with convenient access.
By Alex L.
Response from Maximus· Mar 27, 2026
We're glad the experience has felt accessible and that the range of options has been a good fit for your goals, Alex. We appreciate the recommendation and look forward to continuing to support you.
Maximus has been great. The products are effective and the process is efficient. Highly recommend!
By Lara J.
Response from Maximus· Mar 26, 2026
We're glad the products and process have been working well for you, Lara. We look forward to continuing to support your progress.
I am a Maximus client and the customer service while working with Mickler is top notch. He has addressed every issue I have had. The communication and customer service working with Mickler is outstanding. I've had family members use their service because I knew we could contact him with any questions or issues.
By Jerry G.
Response from Maximus· Mar 26, 2026
Thank you for sharing this, Jerry. We're glad Mickler has been able to provide that level of care and consistency throughout your experience. It means a great deal to hear that you've felt confident enough to recommend us to your family.
