Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
1,025 reviews
MaximusSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Maximus is a mission-driven peak performance medicine company providing men and women with clinically proven therapies to optimize hormonal health, energy, and vitality. Through telehealth consultations, personalized treatment plans, and fast discreet delivery, we make it simple to access the care you need from home. Our programs are grounded in science and supported by a community of people committed to looking, feeling, and performing their best — at every stage of life. Whether you're addressing testosterone, metabolic health, or overall wellness, Maximus is your partner in long-term health optimization.
Maximus (maximustribe.com) has 1,025 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
1,025 approved reviews, newest moderated first
Quick results. I’m informed on everything you do!
By Marty E.
Response from Maximus· Apr 13, 2026
We're glad the results have come through quickly and that you've felt kept in the loop throughout. We look forward to continuing to support you, Marty.
I cancelled the service prior to the annual renewal. They still charged me for the annual fee ($1.2K) and didn't respond for a week of reaching out (said customer support was being overwhelmed with volume). Their customer service is horrendous and they've yet to refund me after 7 weeks... Stay clear of these guys!
By Martin K.
Response from Maximus· Apr 9, 2026
We apologize for the experience you've had with us. A manager has reached out to you directly and would like to help make this right. Please respond when you're able so we can work together on a resolution.
Very easy to deal with. The self administered blood test is great.
By John
Response from Maximus· Apr 8, 2026
We're glad the process and at-home testing have made things convenient for you, John. We look forward to continuing to support you.
Great products and excellent experience!
By Mark L.
Response from Maximus· Apr 8, 2026
We're glad both the products and the overall experience have hit the mark, Mark. We look forward to continuing to support you.
Easy to manage and communication is good. I am feeling that I will reach my set goals with no roadblocks. The process so far has been stress free. My only issue was my first vial did not contain the full amount prescribed to inject for 10 weeks, although off a minimal amount.
By Peterson-Milne
Response from Maximus· Apr 8, 2026
We're glad the overall experience has felt smooth and that you're on track toward your goals. The medication volume concern you mentioned is something we take seriously, and we encourage you to reach out to our support team so we can look into that for you.
I’ve been with Maximus for around 4 years now I believe and they have been consistent their medical team is great my doctor Dr. dube reaches out to me every 3 months to check on how I’m doing if there ever needs to be a dosage adjustment he’s on it and their support team is always very understanding and helpful when you have any doubts or concerns.
By Nicholas S.
Response from Maximus· Apr 8, 2026
Thank you for four years of trust — we're glad Dr. Dube and the support team have been able to provide that level of consistency and attentiveness throughout your journey. We look forward to many more years of supporting you.
My doctor is knowledgeable, professional, and is always available to answer questions. The products themselves are top-notch; they truly work.
By Ryan
Response from Maximus· Apr 8, 2026
Having a knowledgeable and accessible physician is something we prioritize, and it's great to hear the products have been delivering real results, Ryan. We look forward to continuing to support you.
Communication has improved significantly throughout my first year, excellent product selection as well. Keep up the great work and communication!
By Joseph B.
Response from Maximus· Apr 6, 2026
It's encouraging to hear the experience has improved over time, Joseph. We appreciate the feedback and will keep working to maintain that standard.
