Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
1,025 reviews
MaximusSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Maximus is a mission-driven peak performance medicine company providing men and women with clinically proven therapies to optimize hormonal health, energy, and vitality. Through telehealth consultations, personalized treatment plans, and fast discreet delivery, we make it simple to access the care you need from home. Our programs are grounded in science and supported by a community of people committed to looking, feeling, and performing their best — at every stage of life. Whether you're addressing testosterone, metabolic health, or overall wellness, Maximus is your partner in long-term health optimization.
Maximus (maximustribe.com) has 1,025 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
1,025 approved reviews, newest moderated first
Great customer support. Quick to respond and makes sure to resolve everything efficiently. Professional, responsive, and genuinely helpful team. Highly recommend! Thanks!
By Andrew D.
Response from Maximus· Jul 20, 2026
Thank you for the recommendation, Andrew — professional, responsive support that sees things through to resolution is the standard we hold our team to. We're glad it has come through that way.
Maximus Tribe has really helped me turn my life around. Their product has been phenomenal and their service has been outstanding.
By Thomas H.
Response from Maximus· Jul 14, 2026
A product that delivers and a team that shows up — thank you for sharing that both have made a meaningful difference, Thomas. We look forward to continuing to be part of your journey.
Simple and fast answers
By Manuel
Response from Maximus· Jul 14, 2026
Simple and fast is exactly what good support should feel like! We appreciate you sharing your experience.
I have have been using Maximus for testosterone treatment and have had a great experience and results.
By Rodney M.
Response from Maximus· Jul 13, 2026
Positive results from the testosterone protocol paired with a great overall experience is exactly what we work toward. We look forward to continuing to support you.
Prompt responses, caring individuals, educated health care. They work with you to help you achieve your goals and follow-up regularly to make sure everything is going well. Not a single negative instance.
By Andrew K.
Response from Maximus· Jul 13, 2026
Prompt, knowledgeable care with consistent follow-through and zero friction is the experience we work hard to build and maintain. It means a great deal to hear it has come through that way from start to finish.
Extremely helpful and thorough. Kept me in the loop every step of the way.
By Heather S.
Response from Maximus· Jul 13, 2026
Helpful, thorough support that keeps you informed throughout the process is exactly the standard we aim for. We appreciate you sharing your experience.
I loved the options. Whoever I talked with was very informative and helpful all along the way. I just wish after the initial shipment, the cost was not so high so I could not continue
By Pam C.
Response from Maximus· Jul 14, 2026
Thank you for the kind words about the team and the experience — we're sorry to hear that pricing has been a barrier to continuing, and we have reached out through Trustpilot to see if there is anything we can do to help find a solution that works for you.
So far...4 weeks working with Maximus, I have received exemplary customer service, follow through, guidance, responsiveness and "product." The only part that has been shy of superior is their "Presentation." My expectation from the ratings (and price) is they need better packaging (presentation.) Apple products (for example) have set a gold standard for the receiving and opening of their expensive and highly rated products, I think Maximus could learn from this "user experience." They should "Dress up" their packing when users are receiving/unboxing of its product (welcome kit, testing kits, Product "TRT" delivery. Make every delivery a great experience!
By Todd
Response from Maximus· Jul 13, 2026
Thank you for the thoughtful and detailed feedback — we're glad the service, guidance, and responsiveness have all been hitting the mark in these first four weeks. Your point on packaging and the unboxing experience is genuinely well-taken, and we appreciate you framing it so specifically.
