Reliable
Great site!!!
By Andrew
Response from Maxaroma.com· Jul 2, 2023
Thank your for shopping at Maxaroma. :)
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
2,975 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Founded in 2018 and headquartered in New York City , MAXAROMA is an e-commerce fragrance retailer serving perfume lovers with a curated selection of authentic designer and niche fragrances. We carry 500+ perfumes and colognes from established luxury houses alongside rare, hard-to-find niche brands, giving customers a single destination for everyday staples and hard-to-source discoveries alike. What sets us apart is our focus on the niche and luxury fragrance world , our team stays close to new releases, discontinued classics, and emerging independent perfumers to help shoppers find scents they won't find everywhere else.Every fragrance we sell is guaranteed 100% authentic. We offer Free Shipping , Free Returns in the US, and a 30 Day returns policy, and accept all major credit cards, PayPal, Amazon Pay, Apple Pay, Google Pay. Has been awarded best Retailer 3 years in a row, by Newsweek and Statista, USA Today & ScenrXplore. Questions about an order or want a recommendation? Reach our support team at [email protected]. Follow us on Instagram/TikTok/YouTube @maxaroma for new arrivals and fragrance guides, and sign up for our newsletter to stay ahead on the latest in luxury and niche fragrance.
Maxaroma.com (maxaroma.com) has 2,975 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
2,975 approved reviews, newest moderated first
Great site!!!
By Andrew
Response from Maxaroma.com· Jul 2, 2023
Thank your for shopping at Maxaroma. :)
Fast shipping with professionalism
By ENOCH
Response from Maxaroma.com· Jul 2, 2023
Thank your for shopping at Maxaroma. :)
GREAT DEALS ON AUTHENTIC DECANTS . ARRIVED ON TIME AND SMELLS PERFECT
By Frank G.
Response from Maxaroma.com· Jul 2, 2023
Thank your for shopping at Maxaroma. :)
Very fast shipping and great price with the discount codes.
By Jason
Response from Maxaroma.com· Jul 2, 2023
Thank your for shopping at Maxaroma. :)
Great communication, product availability/prices, as well as an organized website. The return policy truly works and they're quick at refunding/replacing product.
By E.A.Coel
Response from Maxaroma.com· Jul 2, 2023
Dear customer, Thank your for your support and shopping at Maxaroma. :)
Shipping was real fast and packaging was 10/10
By Noah
Response from Maxaroma.com· Jul 2, 2023
Thank your for shopping at Maxaroma. :)
Los precios son increíbles, original y el servicio al cliente de calidad. Los recomiendo 100% y se me olvida decir el envío es rápido tarda entre dos días o depende del país y del fin de semana.
By Ruth
Response from Maxaroma.com· Jul 2, 2023
Muchas gracias por su comentario, nos alegra que usted esta satisfecho con su compra.
What started with me just wanting to buy a few samples ended up with me buying kinda frequently from them. Samples and full bottles. Haven't had any contact with customer service, which is a great thing since contacting them usually means something went wrong. I always get my packages either on time or a day or two before. Haven't recieved a damaged or leaky bottle. Plus they always have discounts and I was lucky to get a 35% off on a perfume I wanted to buy later for winter. All in all a great experience all around. Only "negative" thing would be that they their designer fragrance choices are kinda limited. They deal mostly in niche fragrances. But I won't hesitate to buy from them again in the future.
By Juan H.
Response from Maxaroma.com· Jul 2, 2023
Dear customer, thank you for your review. We are glad that you are happy with your orders.