Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
2,975 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Founded in 2018 and headquartered in New York City , MAXAROMA is an e-commerce fragrance retailer serving perfume lovers with a curated selection of authentic designer and niche fragrances. We carry 500+ perfumes and colognes from established luxury houses alongside rare, hard-to-find niche brands, giving customers a single destination for everyday staples and hard-to-source discoveries alike. What sets us apart is our focus on the niche and luxury fragrance world , our team stays close to new releases, discontinued classics, and emerging independent perfumers to help shoppers find scents they won't find everywhere else.Every fragrance we sell is guaranteed 100% authentic. We offer Free Shipping , Free Returns in the US, and a 30 Day returns policy, and accept all major credit cards, PayPal, Amazon Pay, Apple Pay, Google Pay. Has been awarded best Retailer 3 years in a row, by Newsweek and Statista, USA Today & ScenrXplore. Questions about an order or want a recommendation? Reach our support team at [email protected]. Follow us on Instagram/TikTok/YouTube @maxaroma for new arrivals and fragrance guides, and sign up for our newsletter to stay ahead on the latest in luxury and niche fragrance.
Maxaroma.com (maxaroma.com) has 2,975 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
2,975 approved reviews, newest moderated first
I disliked how the perfume bottle at times when you open the cap some of the perfume leaks because it’s insecure. Also before there used to be more ML, now I don’t like how you guys have greatly reduced it to just 5 ML for the same price.
By Juan
Maxaroma is Great! Much better prices than competitors **cough cough JOMA cough cough** Anyways, keep it up guys and Thank You!!!
By Renato C.
Response from Maxaroma.com· Jul 18, 2023
Thank you for your support and for shopping at Maxaroma !
Maxaroma is my go to for my entire family’s fragrance purchases, they have the best prices, amazing sale and all the latest releases. I recommend Maxaroma to all my friends:
By Ivon
Response from Maxaroma.com· Jul 18, 2023
Thank you for your support and for shopping at Maxaroma !
Excelente servicio y mercancía 100% original.
By Pedro S.
Response from Maxaroma.com· Jul 18, 2023
Muchas gracias por sus compras en Maxaroma .
Customer service is the best in the fragrance shopping world
By Raphael
Response from Maxaroma.com· Jul 18, 2023
Thank you for your comment and for shopping at Maxaroma.
The best on the market, I bought from them many times and always only the best service and high professionalism of the team! Highly recommend
By Ruslan
Response from Maxaroma.com· Jul 16, 2023
Dear customer , thank you for your support and for shopping at Maxaroma.
Fast shipping. Great customer service
By Maxwell
Response from Maxaroma.com· Jul 16, 2023
Thank your for shopping at Maxaroma .
Love love love the Maxaroma team, the inventory and the 20 out of 10 service! ❤️
By Ana
Response from Maxaroma.com· Jul 16, 2023
Dear customer , thank you for your support and for shopping at Maxaroma.
