Excellent company
Excellent company
By les
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
2,975 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Founded in 2018 and headquartered in New York City , MAXAROMA is an e-commerce fragrance retailer serving perfume lovers with a curated selection of authentic designer and niche fragrances. We carry 500+ perfumes and colognes from established luxury houses alongside rare, hard-to-find niche brands, giving customers a single destination for everyday staples and hard-to-source discoveries alike. What sets us apart is our focus on the niche and luxury fragrance world , our team stays close to new releases, discontinued classics, and emerging independent perfumers to help shoppers find scents they won't find everywhere else.Every fragrance we sell is guaranteed 100% authentic. We offer Free Shipping , Free Returns in the US, and a 30 Day returns policy, and accept all major credit cards, PayPal, Amazon Pay, Apple Pay, Google Pay. Has been awarded best Retailer 3 years in a row, by Newsweek and Statista, USA Today & ScenrXplore. Questions about an order or want a recommendation? Reach our support team at [email protected]. Follow us on Instagram/TikTok/YouTube @maxaroma for new arrivals and fragrance guides, and sign up for our newsletter to stay ahead on the latest in luxury and niche fragrance.
Maxaroma.com (maxaroma.com) has 2,975 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
2,975 approved reviews, newest moderated first
Excellent company
By les
I payed for early shipping to wear the cologne to a wedding, the cologne arrived super late a day or two after , max aroma promised to send me a code for next purchase, they lied. I’ve tried reaching out to them and they give me the run around. Buy elsewhere.
By customer
Response from Maxaroma.com· Feb 22, 2019
Hi Oscar, Thank you for your feedback. We have shipped your item in a timely manner with expedited service as you requested. Please note delivery days are an estimation and not a guaranteed service. Regards MaxAroma
Good customer service experience.
By customer
This was the first time I ordered through Maxaroma. The price was very competitive, the online ordering experience was efficient and I received the product as promised in a timely manner. I would definitely order from them again!
By Lisa from T.
Me entregaron mi pedido super rápido los perfumes en perfecto estado cabe decir que el precio excelente más no puedo pedir amo los perfumes y adoro esta página por la calidad del producto y. Sus precios
By Karla
A "rings true" experience. Top notch!
By GospelOptions
I just ordered from Maxaroma for the first time and am very impressed. They had the best price on the product I wanted, shipped it in a timely manner and kept me very well informed during the process. I will be ordering more products from Maxaroma in the future. Highly recommend this company! Joy Kincaid Dallas, TX
By Joy K.
Bad experience 😡😡😡😡
By Elizabeth P.
Response from Maxaroma.com· Feb 22, 2019
Hi Elizabeth, Thank you for your feedback. I am very sorry you feel that way. We tried to contact you but we never got any response back. Regards MaxAroma