Despite the Covid-19 situation
Despite the Covid-19 situation, they continue to work very fast. Just a high class store and employees.
By customer
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
2,975 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Founded in 2018 and headquartered in New York City , MAXAROMA is an e-commerce fragrance retailer serving perfume lovers with a curated selection of authentic designer and niche fragrances. We carry 500+ perfumes and colognes from established luxury houses alongside rare, hard-to-find niche brands, giving customers a single destination for everyday staples and hard-to-source discoveries alike. What sets us apart is our focus on the niche and luxury fragrance world , our team stays close to new releases, discontinued classics, and emerging independent perfumers to help shoppers find scents they won't find everywhere else.Every fragrance we sell is guaranteed 100% authentic. We offer Free Shipping , Free Returns in the US, and a 30 Day returns policy, and accept all major credit cards, PayPal, Amazon Pay, Apple Pay, Google Pay. Has been awarded best Retailer 3 years in a row, by Newsweek and Statista, USA Today & ScenrXplore. Questions about an order or want a recommendation? Reach our support team at [email protected]. Follow us on Instagram/TikTok/YouTube @maxaroma for new arrivals and fragrance guides, and sign up for our newsletter to stay ahead on the latest in luxury and niche fragrance.
Maxaroma.com (maxaroma.com) has 2,975 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
2,975 approved reviews, newest moderated first
Despite the Covid-19 situation, they continue to work very fast. Just a high class store and employees.
By customer
The service and easy ordering made the process smooth but my only concern is not with perfume but the atomizer on the bottle. It sprays very weak and uneven. I have others from Lalique and can tell this is not how it performs. This is the downside to online shopping, brink and mortor easy exchange, and done.
By Icon
Great item and fast shipping
By Brian S.
I bought Parfums de Marly “Herod” from Maxaroma. I was excited about the 40 percent discount code they sent me. However, sadly the quality of cologne shocked me; it doesn’t last I wouldn’t say for an hour not even for 10 minutes. Honestly, I didn’t expect that from Maxaroma at all because I’ve been purchasing from them for years and all their products were great accept this one... I’m still waiting for my refund
By Osama A.
Eficientemente
By customer
Safe delivery of an very interesting fragrance.
By BLeeG
Great prices, always quality products, great customer service!
By customer
Definitely enjoy the service and the prices. My product definitely smells good
By Mauro