Easy to contact with the quick response…
Easy to contact with the quick response and refund so fast. Love to buy from them, Please keep provide the excellent services
By Kris
Response from Maxaroma.com· Jan 17, 2023
Thank you for your comment !
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
2,975 reviews
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Founded in 2018 and headquartered in New York City , MAXAROMA is an e-commerce fragrance retailer serving perfume lovers with a curated selection of authentic designer and niche fragrances. We carry 500+ perfumes and colognes from established luxury houses alongside rare, hard-to-find niche brands, giving customers a single destination for everyday staples and hard-to-source discoveries alike. What sets us apart is our focus on the niche and luxury fragrance world , our team stays close to new releases, discontinued classics, and emerging independent perfumers to help shoppers find scents they won't find everywhere else.Every fragrance we sell is guaranteed 100% authentic. We offer Free Shipping , Free Returns in the US, and a 30 Day returns policy, and accept all major credit cards, PayPal, Amazon Pay, Apple Pay, Google Pay. Has been awarded best Retailer 3 years in a row, by Newsweek and Statista, USA Today & ScenrXplore. Questions about an order or want a recommendation? Reach our support team at [email protected]. Follow us on Instagram/TikTok/YouTube @maxaroma for new arrivals and fragrance guides, and sign up for our newsletter to stay ahead on the latest in luxury and niche fragrance.
Maxaroma.com (maxaroma.com) has 2,975 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
2,975 approved reviews, newest moderated first
Easy to contact with the quick response and refund so fast. Love to buy from them, Please keep provide the excellent services
By Kris
Response from Maxaroma.com· Jan 17, 2023
Thank you for your comment !
Price was fantastic. Order fulfillment and shipping was fast, and communication was what I expected. You do have to pay for shipping for the more expensive products to be protected, but it doesn't cost a lot. The deep discount for an authorized retailer of the cologne I purchased is unusual but very welcome. I will buy from them again.
By John
Response from Maxaroma.com· Jan 17, 2023
Thank you for your support and for shopping at Maxaroma !
This is my 7th order since 10/22 with Maxaroma. My first order was for 2 samples. One sample was completely empty! This problem was resolved immediately thru customer service. I’ve ordered 6 times since then; both samples and full bottles and have been extremely happy with my orders. Shipping only takes a few days and I feel confident that I’m getting and receiving an authentic product. I would like to see Maxaroma go back to offering the 8ml samples along with the twist/turn, lipstick style decanters. It appears that the samples are mostly 5ml now and you are paying the same price they used to charge for 8ml. Maxaroma is a company that I trust and I will continue to make future purchases and take advantage of their sales.
By Arthur N Raven M.
Response from Maxaroma.com· Jan 18, 2023
Hello Dear Customer, Thank you very much for your feedback. Due to the high demand to improve the quality of our pocket perfume decant bottles, our design/purchasing team transitioned to a better version of a decant bottle. In this case, the best solution was to enhance the quality of the bottle itself but in order to keep the same price margin, we had to reduce the amount from 8 ml to 5 ml. Please note that we're always trying our best to improve our service and that includes our decanter bottles, nonetheless, we always like to hear what can be done better. I hope this brings more insight into how our company works, but if you have any further inquiries, please do not hesitate to send us an email to [email protected]. Have a great day! Maxaroma Customer Care Team
Great price and came quickly
By LL
Response from Maxaroma.com· Jan 17, 2023
thank you for your comments !
Reasonable Shipping. Reasonable to Excellent Deals. 100% authentic products. Perfect
By Juan
Response from Maxaroma.com· Jan 16, 2023
Thank you for shopping at Maxaroma!
Great price, easy transaction and fast shipping. Excellent first experience with this company!
By Connie
Response from Maxaroma.com· Jan 16, 2023
Thank you for your comments !
Always fast shipping, great prices, always what I ordered, and they have a rewards system! Definitely would recommend
By Stephanie
Response from Maxaroma.com· Jan 16, 2023
Thank you for shopping at Maxaroma!
The cologne i ordered is great 👍 spice bomb packaged very well i would buy from them again
By TERRI G.
Response from Maxaroma.com· Jan 16, 2023
Thank you for your comments !