Always quality products and fast…
Always quality products and fast shipping.
By Ricardo U.
Response from Maxaroma.com· Jan 27, 2023
Thank you for your review !
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
2,975 reviews
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Founded in 2018 and headquartered in New York City , MAXAROMA is an e-commerce fragrance retailer serving perfume lovers with a curated selection of authentic designer and niche fragrances. We carry 500+ perfumes and colognes from established luxury houses alongside rare, hard-to-find niche brands, giving customers a single destination for everyday staples and hard-to-source discoveries alike. What sets us apart is our focus on the niche and luxury fragrance world , our team stays close to new releases, discontinued classics, and emerging independent perfumers to help shoppers find scents they won't find everywhere else.Every fragrance we sell is guaranteed 100% authentic. We offer Free Shipping , Free Returns in the US, and a 30 Day returns policy, and accept all major credit cards, PayPal, Amazon Pay, Apple Pay, Google Pay. Has been awarded best Retailer 3 years in a row, by Newsweek and Statista, USA Today & ScenrXplore. Questions about an order or want a recommendation? Reach our support team at [email protected]. Follow us on Instagram/TikTok/YouTube @maxaroma for new arrivals and fragrance guides, and sign up for our newsletter to stay ahead on the latest in luxury and niche fragrance.
Maxaroma.com (maxaroma.com) has 2,975 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
2,975 approved reviews, newest moderated first
Always quality products and fast shipping.
By Ricardo U.
Response from Maxaroma.com· Jan 27, 2023
Thank you for your review !
Good quality. Original perfume and fast shipping. Thank you.
By Angela K.
Response from Maxaroma.com· Jan 27, 2023
Hi Thank you so much for your business!
Enjoy the variety of perfumes, trust I will receive a legitimate product, enjoy the ability to buy designer perfume at a discount (when available).
By Rosetta S.
Response from Maxaroma.com· Jan 27, 2023
Thank you for shopping at Maxaroma.
Fabulous company and service as usual, Im taking 1 star away due to 5ml pocket perfumes, the tops aren’t sized correctly making them get stuck to the atomizer and lifting it off with the perfume spilling. When paying 30-50$ to test a perfume I’d prefer not having that issue.
By Sommer
Response from Maxaroma.com· Jan 27, 2023
Hello Dear Customer, Thank you very much for your feedback. Please send us an email to [email protected], one of our agents will be more than happy to assist you with this issue. Have a wonderful day! Maxaroma Customer Care Team
It was wonderful. It was quick fast good customer service. It was wonderful and Max aroma is my go to for good deals.
By Que
Response from Maxaroma.com· Jan 26, 2023
Thank you for your comments !
I ordered a 250ml flacon of Creed Silver Mountain Water from MaxAroma. They were doing free returns until January 31st at the time, because of the 2022 Christmas season. When I got the fragrance, I decanted a small amount and wore it a few times. I've worn Silver Mountain Water before and while the Maxaroma bottle smelled similar, to my nose there was something wrong with it. Won't go into too much detail, and it could have been an infamous "batch" problem from Creed, but for that kind of money I wasn't going to keep an uncertain product. I returned it, a little bit nervous because of the bad experience up that point, but yesterday I got my refund approved, so I have to say I'm very pleased with MaxAroma because of that. I have no idea what was wrong with the batch, like I said it could have been a Creed problem.
By Joseph
Response from Maxaroma.com· Jan 27, 2023
Hello Dear Customer, Thank you for your feedback. As you mentioned before, this is actually linked directly to the manufacturing process, in this case, you may have perceived a different performance of this fragrance which goes back to the batch number. Then again, we always happy to help you regarding any inconvenience that you may experience. Have a great day! Maxaroma Customer Care Team
Quick and reliable service
By customer
Response from Maxaroma.com· Jan 26, 2023
Thank you for your comment!
Happy with the whole ordering experience.
By Nancy M.
Response from Maxaroma.com· Jan 26, 2023
Thank you for your comments !