Great and smooth experience
Great and smooth experience. My perfume came in quickly and packaged safely
By Natasha V.
Response from Maxaroma.com· Feb 20, 2023
Thank you for your review!
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
2,975 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Founded in 2018 and headquartered in New York City , MAXAROMA is an e-commerce fragrance retailer serving perfume lovers with a curated selection of authentic designer and niche fragrances. We carry 500+ perfumes and colognes from established luxury houses alongside rare, hard-to-find niche brands, giving customers a single destination for everyday staples and hard-to-source discoveries alike. What sets us apart is our focus on the niche and luxury fragrance world , our team stays close to new releases, discontinued classics, and emerging independent perfumers to help shoppers find scents they won't find everywhere else.Every fragrance we sell is guaranteed 100% authentic. We offer Free Shipping , Free Returns in the US, and a 30 Day returns policy, and accept all major credit cards, PayPal, Amazon Pay, Apple Pay, Google Pay. Has been awarded best Retailer 3 years in a row, by Newsweek and Statista, USA Today & ScenrXplore. Questions about an order or want a recommendation? Reach our support team at [email protected]. Follow us on Instagram/TikTok/YouTube @maxaroma for new arrivals and fragrance guides, and sign up for our newsletter to stay ahead on the latest in luxury and niche fragrance.
Maxaroma.com (maxaroma.com) has 2,975 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
2,975 approved reviews, newest moderated first
Great and smooth experience. My perfume came in quickly and packaged safely
By Natasha V.
Response from Maxaroma.com· Feb 20, 2023
Thank you for your review!
Shipping was fast and the perfumes were packaged securely and presented so beautifully! The Drop pricing is amazing at 50% of retail or more.
By Mindi
Response from Maxaroma.com· Feb 20, 2023
Thank you for shopping at Maxaroma !
Easy to use and received my order in good condition love it
By Paul C.
Response from Maxaroma.com· Feb 19, 2023
Thank you for your review !
Always a seamless shopping experience…..Happy Customer
By Andre A.
Response from Maxaroma.com· Feb 19, 2023
Thank you for your review!
One of the colognes came defected leaked all out
By Luis
Response from Maxaroma.com· Feb 21, 2023
Hello, Thank you for bringing this up to our attention. Please note that we were unaware of this issue since we rely on our customers to contact us should there be any inconvenience with an order but in this case we could not find any records of you reporting this to us. Moving forward, please send us an email to [email protected] and include a couple of pictures/videos about this incident. One of our representatives will take care of this issue with the utmost importance. Have a beautiful day! Maxaroma Customer Care Team
It was my first time ordering from this site and I'm pleased it was delivered sooner than anticipated and got a free sample as well. Will be ordering again
By Ricardo M.
Response from Maxaroma.com· Feb 19, 2023
Thank you for shopping at Maxaroma !
Muy buena. Los perfumes llegaron rápido e intactos.
By Angel R.
Response from Maxaroma.com· Feb 19, 2023
Muchas gracias por sus comentarios !
Great chooses and fast delivery
By AK
Response from Maxaroma.com· Feb 19, 2023
Thank you for your review!