Excellent
Maxaroma always comes through with quick processing time and responsive customer service...keep up the good work!
By Quinton
Response from Maxaroma.com· Apr 2, 2023
Thank your for your support and for shopping at Maxaroma !
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
2,975 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Founded in 2018 and headquartered in New York City , MAXAROMA is an e-commerce fragrance retailer serving perfume lovers with a curated selection of authentic designer and niche fragrances. We carry 500+ perfumes and colognes from established luxury houses alongside rare, hard-to-find niche brands, giving customers a single destination for everyday staples and hard-to-source discoveries alike. What sets us apart is our focus on the niche and luxury fragrance world , our team stays close to new releases, discontinued classics, and emerging independent perfumers to help shoppers find scents they won't find everywhere else.Every fragrance we sell is guaranteed 100% authentic. We offer Free Shipping , Free Returns in the US, and a 30 Day returns policy, and accept all major credit cards, PayPal, Amazon Pay, Apple Pay, Google Pay. Has been awarded best Retailer 3 years in a row, by Newsweek and Statista, USA Today & ScenrXplore. Questions about an order or want a recommendation? Reach our support team at [email protected]. Follow us on Instagram/TikTok/YouTube @maxaroma for new arrivals and fragrance guides, and sign up for our newsletter to stay ahead on the latest in luxury and niche fragrance.
Maxaroma.com (maxaroma.com) has 2,975 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
2,975 approved reviews, newest moderated first
Maxaroma always comes through with quick processing time and responsive customer service...keep up the good work!
By Quinton
Response from Maxaroma.com· Apr 2, 2023
Thank your for your support and for shopping at Maxaroma !
I ordered several samples. My order came in just a few days. The packaging is very classy and elegant. I got the chance to try many fragrances. I ordered a full bottle of one of them when it was on sale. I plan to continue to order from MaxAroma. Great selection of Niche fragrances.
By Gloria
Response from Maxaroma.com· Apr 2, 2023
Thank your for your support and for shopping at Maxaroma !
Quick delivery and easy ordering process. My only issue is that the travel sizes have no indication of what fragrance is inside. So I have multiple and don’t know which is which.
By Nicki
Response from Maxaroma.com· Apr 1, 2023
Dear customer , Thank you for your feedback we will forward your suggestion to the relevant department.
Very goooooooood prices, all item original
By Belkis H.
Response from Maxaroma.com· Apr 1, 2023
Thank you for your review !
Shipping is fast and the selection is good. My orders usually include free samples. Returns are easy.
By Cody
Response from Maxaroma.com· Apr 1, 2023
Thank you for your review !
Everything is good
By RYAN
Response from Maxaroma.com· Apr 1, 2023
Thank you for your review !
Speedy delivery and great prices
By Leilani
Response from Maxaroma.com· Apr 1, 2023
Thank you for your review !
I’m very happy with my latest purchase from MaxAroma, they always have amazing sales and the shipping is fast, don’t hesitate buying from this company, they have niche & designer fragrances.
By Theresa
Response from Maxaroma.com· Apr 1, 2023
Thank you for your support and for shopping at Maxaroma !