Wonderful customer service
Wonderful customer service, even after the sale.
By Jim B.
Wednesday, November 4, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
274 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Matworks is the industry leader in making snap in mats for boats with the largest boat template library. We also make personalized dock, deck, and boarding mats for a large percentage of the yachting and boating industry. In addition to creating custom carpet mats for boats, cars, golf carts, and more, that’s not all we have to offer. We can also create a variety of customized boating décor and boat life accessories, such as monogrammed towel sets, director’s chairs, and monogrammed shatter proof drinkware.CUSTOM SNAP IN BOAT CARPETSDESIGN YOURS
The Matworks Ltd. (matworks.com) has 274 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
274 approved reviews, newest moderated first
Wonderful customer service, even after the sale.
By Jim B.
Customer Service was outstanding!!!!!! Give Andrea a raise!
By Michael M.
Been working on floor mats for over a year. Still waiting a response after poor fitment.
By luke
Had mat made for two boats. Both look great. Pleased with results.
By Jim
The material I chose is awesome… deeply disappointed in the trim strapping sewn to the edges. Was done poorly… would have liked to see a thread wrap like a reg car mat. The strapping is inconsistent and fraying…
By Adam
The customer service is one of the best I have seen. I had a small problem with the original carpet and they remade the carpet without no questions.
By Jeff
Great and ongoing communications. Terrific planning and design support with excellent follow-up!
By John P.
Super fast and high quality repair of binding. 2nd time using them. First time I had them modify the mats to allow access to pull tabs on hatches without detaching the carpet from the floor
By Mike