Company supplied incorrect watch and…
Company rectified to complete satisfaction please ignor previous message.
By David P.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
214 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Swiss movement | Handmade watches| Designed for timeless elegance
Matthew Mercury Watches (matthew-mercury.com) has 214 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
Showing 176 reviews with 5 stars · Clear filters
Company rectified to complete satisfaction please ignor previous message.
By David P.
Process from start to finish was excellent. The quality of the watch is beautiful.
By Kevin B.
All the service from purchasing to delivery is excellent
By Yonko S.
The service was prompt, and I was kept informed at every step. The watch arrived well secured and was a pleasant surprise to be as advertised, if not better. I have no hesitation in vouchsafing the watch to other prospective (or apprehensive) buyers. Thank you
By Brian M.
The team were incredibly responsive and the watch and various straps that I ordered were absolutely gorgeous.
By Julian O.
It took quite some time for the watch to be delivered, but once received I found the watch to be a beautiful piece. I am happy with the purchase.
By Gaetano B.
The double kings collection is presented in a quality case with a window displaying both watches. The watches are very expensive looking with a smart dial and beautiful hands
By Michael S.
I had this watch shipped to my PO Box and I wasn't able to receive it in time before my Post Office returned it. They shipped it again to my home for free. Great communication and great company to do business with. Watch is great quality, I will be buying from them again.
By Johnny C.