Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
543 reviews
MatchKicks.comSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Match Kicks offers high-quality apparel that perfectly matches customers' sneaker colors, providing a stylish and cohesive look. Customers rave about the exceptional material quality, comfortable fit, and accurate color matching. The designs are praised for their uniqueness and creativity. Prompt shipping and excellent customer service contribute to an overall outstanding shopping experience.Customers trust Match Kicks because of their perfect match guarantee. If you don't like your order, you can return it for a full refund. Over 5+ Years in business and 100K+ customers have trusted Match Kicks for their sneaker needs. Additionally, they have a database of over 40,000 sneakers available to match and accept customer requests to match new sneakers.
MatchKicks.com (matchkicks.com) has 543 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
Showing 13 reviews with 1 star · Clear filters
I will definitely be shopping again.
By Tanya
Response from MatchKicks.com· Sep 8, 2026
Hi! We couldn’t find any order under your email. Our customer service team has also reached out to you directly asking for more details. We’d really like to look into this and make things right. Thank you! 🙏
Don’t ever order anything from this lady. She sent a shirt i wore it took it off and collar tore the material is really cheap. She must buy wholesale from temu or a low end sweat shop. Horrible person as well with a attitude
By Mike R.
Response from MatchKicks.com· Jun 17, 2026
Hi Mike, We're sorry to hear about your experience. This is definitely not the quality standard we aim for, and we'd appreciate the opportunity to look into this further. Could you please reach out to us at [email protected] with your order number or the email used for your purchase? We'd be happy to investigate the issue and work toward a resolution. Thank you, Emily Match Kicks Support
Didn't get 15% discount you promised??
By Ernest J.
Response from MatchKicks.com· Dec 24, 2025
Hey Ernest, if you email us with your order number we can apply the coupon. This is a super easy fix that takes our team 5 minutes! Please let me know once you do this. ~ kody (owner)
You offered $5 with bank pay then didnt give me the discount.
By cindy J.
Response from MatchKicks.com· Dec 24, 2025
Hey Cindy, if you email us with your order number we can apply the discount. This is a super easy fix that takes our team 5 minutes! Please let me know once you do this. ~ kody (owner)
Well I haven't received my items yet and I ordered on Nov 28th.
By Keith L D.
Response from MatchKicks.com· Dec 24, 2025
Hey Keith, did you get your items yet? I saw the mint was a few days on backorder, but it should have NOT affected the promised delivery date. Let me know please asap! ~kody (owner)
I ordered 4 shirts from this site. I have been trying to reach customer support for over a week with no response because two of the shirts don’t match. Not even a little bit. I have sent emails and texts. How do you reach these people?
By Riandra B.
Response from MatchKicks.com· Oct 17, 2025
Hi Riandra, i'm very sorry this happened, to be honest your emails/texts must have been missed because we are very proactive and on top of things. If this has not been resolved yet, please text me personally and I'll make sure it's handled ASAP: (844) 234-5684 ~ Kody (owner)
Great experience Easy Ordering process Just wish it arrived Faster
By Andre Y.
Response from MatchKicks.com· May 11, 2025
Hey Andre, thanks for leaving this feedback! We print everything made to order just like our competitors do to avoid waste and ensure the color perfectly matches your sneakers. We're definitely working to improve our shipping speed, but do think we're one of the fastest out there right now. Please reach out to us if you'd like to chat about this and see what we can do to make it right! ~ Kody (owner) [email protected] or text me: 844-234-5684
I recently purchased a tshirt with them. The spelling on the tshirt was incorrect. I notified them already three times and they start a text conversation with me and then I’m ghosted by whomever is overseeing the text.
By Verified B.
Response from MatchKicks.com· Mar 2, 2025
Hey there! We’re just now seeing this since we recently claimed our Trustpilot account. We truly want to make this right! With 100K+ happy customers, we strive for a 5-star experience. Shoot us an email at [email protected] or text 844-234-5684—we promise it’ll be worth your time!
