Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
337 reviews
Massage Chair HeavenSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Bring the spa home to you, massage anytime you need it in the comfort of your own home. Unwind, de-stress and heal with our zero gravity chairs! Our goal is to make your experience as pleasant as possible. Free Shipping & No Sales Tax.
Massage Chair Heaven (massagechairheaven.com) has 337 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
337 approved reviews, newest moderated first
Sophie did a great job helping me find the perfect massage chair!
By Cindy
Response from Massage Chair Heaven· Apr 12, 2021
Hi Cindy! Thank you for choosing Trustpilot to leave your feedback on your recent purchase. It was a pleasure to help you with your decision. If you need anything else feel free to reach out anytime. Thank you! Sophie
Great chair and Great service!
By Lavette
Response from Massage Chair Heaven· Apr 8, 2021
Hi! Thank you for choosing Trustpilot to leave your feedback on your recent purchase. And thank you for choosing us to make your life changing investment! Enjoy your Osaki Allure and if you ever need anything else, do not hesitate in contacting us anytime. The Massage Chair Heaven Team The Massage Chair Heaven Team
I love my chair
By JA
Response from Massage Chair Heaven· Apr 7, 2021
Hi! Thank you for choosing Trustpilot to leave your feedback on your recent purchase. And thank you for choosing us to make your life changing investment! If you ever need anything else, do not hesitate in contacting us anytime. The Massage Chair Heaven Team
Great and respectful service from delivery guys. They put my chair together in no time I was very happy. My main concern was putting the chair together since I live alone. I will recommend others. Thank you Ms. Greatful
By Barbara L.
Response from Massage Chair Heaven· Apr 6, 2021
Hi Barbara ! Thank you for choosing Trustpilot to leave a review on your recent purchase. It was my pleasure to help you with your Osaki Paragon purchase . If you ever need anything, we are here for you. Sophie
Love my massage chair. I am in the chair for 1 to 1/2 hours each and every day. The chair is helping me with my back pain and I love being a little less painful. I play a lot of golf and it helps me to be more flexible.
By Arbie T.
Response from Massage Chair Heaven· Apr 6, 2021
Hi Arbie ! Thank you for choosing Trustpilot to leave a review on your recent purchase. It was my pleasure to help you with your Kappa purchase . If you ever need anything, we are here for you. Sophie
One of the best investments for my health I could’ve made. I no longer need to find the time to schedule a professional massage. The Okaski massage chair is a complete head to toe massage. Massage Chair Heaven went out of their way to ensure my complete satisfaction with delivery.
By Mary K.
Response from Massage Chair Heaven· Mar 31, 2021
Hi Mary! It was my pleasure to help you with your Escape purchase. Enjoy it! And if you have any issues, feel free to reach out. Yunior
I received my Osaki Admiral massage chair damaged from shipment. I was worried that this would end up to be a bad shopping experience. But, Massage Chair Heaven fought on my behalf calling the Osaki manufacturer and I ended up receiving a brand new "upgraded" Jupiter XL massage chair. I also purchased the White Glove Service and found them to be professional and got the chair all set-up in less than 40 minutes! What I thought was going to be nightmare shopping experience online, turned out to be a great experience overall. If you are looking to buy a massage chair and you are not sure who to TRUST, go with Massage Chair Heaven for the best prices and "cradle to grave" OUTSTANDING service. They gave me the BEST DEAL on the internet and now you know they will go to battle for you even if it means standing up to the Manufacturer. Thanks, Massage Chair Heaven!
By jmayo
Response from Massage Chair Heaven· Mar 31, 2021
Hi Jeff! Thank you for choosing Trustpilot to leave your feedback on your recent purchase. It was my pleasure to help you with your chair investment. I'm glad that everything worked out as it should and if you ever need anything, we are here for you. Yunior
This is a WOW experience. The product is high quality and provides a great back massage. I personally acquire the Osaki Paragon and my wife and I are very happy with it. Yunior was very helpful and very knowledgeable. Would recommend 100%
By Jennifer S.
Response from Massage Chair Heaven· Mar 31, 2021
Hi Jen, it was a pleasure to help you and your significant other on making your recent purchase. If you have other questions, feel free to reach out. Thank you for choosing us when making your investment. The Massage Chair Heaven Team
