Massage Chair HeavenReviews of massagechairheaven.com

Outstanding customer service and very responsive when you have any questions or concerns. To share my experience, white glove delivery was not available in my area. Massage Chair Heaven immediately refunded the amount without delay. Massage Chair Heaven communicated with their customer promptly for any updates or delays. I am extremely happy with my massage chair. Like any other, everyone has their preference. This chair was within my budget and fit all my needs. Thank you Massage Chair Heaven for a great customer service. You treat your customers like family.

I go to the website, check out a few chairs and wanted to get an opinion on chairs that can be precise for the head, neck and shoulders. I meant the base of the skull, but whoever the sales person was on chat asked me about a head massage and said their chairs don't do that. Well duh, but ok, and I clarified. From there, I was told a $9999k chair was the most precise. I shared my price point was 4000K and below (a healthy price point) and was then told that I'd "have to get....", but it didn't match the $9999k chair. Again, duh. When I brought to "Sophie's" attention that I would find a place that could find me a match of my price point, instead of walking me through options, "Sophie" kept underlining the point that the $9999k model was the best choice. This business needs to check in with whoever is doing their online sales chat because I am buying a chair today and was actually very interested in a few models, but absolutely not going to pay $4000k at a business that pushes the chairs at 2.5x my budget. I have the screenshots of this conversation conversation to back it up. I added a star because you took the time to respond. I never said I tried other chairs, for clarity, I got on the sales chat to learn about as many chairs as possible, that's why the laser focus on this one chair is annoying.

Best ever gift ever.

Sophie is the best!

The chair is great! Helps relieve my back pain and is very relaxing.

Massage Chair Heaven was great! I highly recommend them. I am from out of state because the chair I was looking for has no dealers here and so I searched and found them. I talked to Sophie online and she was great and educated me about massage chairs and was a great help to me in picking the right one. It was expensive and I was a little hesitant doing this online because I'm used to trying something before I buy it. But since I was not able to I took a leap of faith because I needed a chair for my girlfriend who was in a car accident and decided to trust Sophie. She rewarded my trust and the chair she helped me pick was fantastic!! I believe the Lord led me to their company and chair and it worked out fantastic! Great company they won't steer you wrong! Highly recommend them!! Can't say enough good things about them! Honest and nice you can't go wrong with them! One thing I want to add that's important is that you can setup the chair yourself. It basically comes already setup. The one thing you have to be very careful of is when you setup the foot massage. There are youtubes available which are accurate BUT when you add the pin lock I highly recommend you put a towel beneath the lock in case you drop either one. If it goes into the foot massage you may never get it out. I did this and only by the grace of God was I able to retrieve it. I actually went to Home Depot to see if I could get a replacement. I got one that may have worked but went I got home I lifted the foot massage one more time and it was there. Only the Lord could do that. Anyway I highly recommend putting a towel beneath the lock so if it falls you can get it!! Great chair. It changed my girlfriend's life already!

It has been 3 month since we've bought the chair. My wife and myself are using it daily and very happy with the results. A lot of options, foot massage is fantastic, hands massage is nice too. Stretch is a great to have feature. Overall we are very pleased.

I have had the chair a couple of months and it has been great. Some negatives I have were when I initially bought it. The delivery times are longer than advertised and the freight company had poor communication. When I received the chair one of the airbags was not working. This took some time to resolve because I think they thought I had not put it together properly and it took some communication before they sent a service person over. He quickly fixed the problem that was a result of the factory and not something that I did. Since then the chair has worked perfectly and I am happy with my purchase.