Mason GenieReviews of masongenie.com

When I accidentally ordered twice, customer service got back to me almost immediately and canceled one of the orders. I didn't expect that from just sending in a form on the website, but it worked.

Thank you for your generous offer. I truly appreciate your kindness and excellent customer service!

My shipping didn't come off for free as it should have and I got a very quick response and resolution. Thank you!

Wonderful customer service!

Thank you so much for doing that automatically for me. I thought it was going to be a hassle to have to try to prove that it was damaged but it wasn't. Y'all already had it taken care of before I contacted you. Thank you very much

I had a simple question and l received an answer more quickly than I expected. It was the answer l needed to confident to move forward with giving this product a try.

The cart didn't remove a shipping fee and Marie stepped in and made it right! I am so happy! Thank you, Marie!

Great customer service with rapid response to my question, and resolution of my issue.