I order 2 extra Genie's accidentally
I order 2 extra Genie's accidentally! I quickly texted the company and in less than 5 min. I had a reply that the 2 extra one's were cancelled. Excellent customer service-- Thank you again.
By JE
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
186 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Mason Genie was born out of a simple love for mason jars and a passion for keeping food fresh. We're a small business on a mission to make food preservation easy, affordable, and enjoyable for every home.
Mason Genie (masongenie.com) has 186 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
186 approved reviews, newest moderated first
I order 2 extra Genie's accidentally! I quickly texted the company and in less than 5 min. I had a reply that the 2 extra one's were cancelled. Excellent customer service-- Thank you again.
By JE
Mason Genie is really easy to use. It keeps fruits and vegetables fresher.
By George
I appreciate the customer service I the replacement unit. Very prompt and friendly!
By Eric B.
packaging things will take time to get use to. I suggest a redesign of the pump or the bag's valve to make both fit better for an easier more affiant use.
By ARTHUR B. C.
Answered my question right away and immediately fixed my problem
By Jan
Delivery was fast. I love the mason genie! I am steering away from plastics, so this is fantastic. It does indeed make fruits and veggies last much longer in the frig. Get one, you won't regret it. I ordered one for my sister too!
By Melanie B.
This product truly is a Gennie on a bottle !! No pun intended !! That said it works as sold. Great value. And they read your responces and follow up. A touch of class !!
By Rick St G.
Your quick response to questions
By Deb