Never received my package
Never received my package, and tried to contact them, but no response after several emails, they don't have any phone number to call, It seems like scam website.
By Namuun E.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
16 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We curate the most diverse but carefully selected Korean sheet masks from various brands, texture and ingredients. With us, you can become a K-beauty expert for your own skin.
MASKSHEETS (masksheets.com) has 16 customer reviews on The Fair Hearing, with an average rating of 3.7 out of 5.
16 approved reviews, newest moderated first
Never received my package, and tried to contact them, but no response after several emails, they don't have any phone number to call, It seems like scam website.
By Namuun E.
Ordered from them multiple times, shipping is fast. Prices are cheap compared to places like Ulta or Sephora. Their selection is absolutely incredible. Can not be more happy with them!
By bunny
UPDATE: I still haven’t gotten a reply and I wrote to them again. They shipped my order and I received an e-mail with the shipping number. I didn’t receive my package which wasn’t their fault but my own country’s shipping company’s fault. I was told by that shipping company to contact the seller and I then wrote an e-mail to MASKSHEETS to explain the problem but they never answered and I still haven’t gotten a refund or anything.
By Julie L.
I did my research and decided this was a legit source. I received my KF94 masks in about 8 days. Individually wrapped and comfortable (and I’m a big guy). I’m ordering again.
By Bart P.
Great to order from a US retailer - good prices, prompt shipping updates & with the free shipping I receive my order within a week of placing. They're reputable & I highly recommend.
By Gigi
I used this site due to Yesstyles covid shipping restrictions and I was very well surprised, great value products, shipped in great condition and were exactly what I asked for. Definitely recommend
By Sarah K.
I never received my goods or even a confirmation email, then they refused to refund or resend. Avoid these people
By Lorenzo S.
Great prices and ultra-quick delivery. Even before than expected. Will repeat for sure!
By Helena