Experience was great
Experience was great. Reached out to Masha about my order & she was readily available to assist! Customer service at its finest. I’d definitely buy my daughter a purse from Masha again!
By Malik R.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
38 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Masha Hasel is a woman-owned New York City-based company that makes finding affordable yet trendy and fashionable handbags easy. Find your dream bag under $75!
Masha Hasel (mashahasel.com) has 38 customer reviews on The Fair Hearing, with an average rating of 3.5 out of 5.
Showing 21 reviews with 5 stars · Clear filters
Experience was great. Reached out to Masha about my order & she was readily available to assist! Customer service at its finest. I’d definitely buy my daughter a purse from Masha again!
By Malik R.
Quality of the bags is way better than i expected. Also, they're good with customer support. Love the bags!
By Sharon Rose M.
I love my bag!!
By Trecia A.
It took awhile to get my bag as Facebook didn't forward the purchase to your company, but after contacting by messaging, the response was prompt also my delivery....and I LOVE my purchase. .
By Judith
The bag was even better than it looked online and it was delivered very quickly!
By Melissa
I absolutely love my bag! I got a baby blue bag and the color was exact, the quality is great and it looked exactly as pictured. I wanted a small bag that I can carry on the go and it’s really spacious which I love. It came nicely packaged and in the a dust bag which other handbag brands, do not provide. I will definitely be ordering more!
By Endy C.
Good comms and delivery date was spot on! Quality is good and as advertised
By Jdb
Beautiful bags and very good quality
By Loredana S.