Experience was great
Experience was great. Reached out to Masha about my order & she was readily available to assist! Customer service at its finest. I’d definitely buy my daughter a purse from Masha again!
By Malik R.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
38 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Masha Hasel is a woman-owned New York City-based company that makes finding affordable yet trendy and fashionable handbags easy. Find your dream bag under $75!
Masha Hasel (mashahasel.com) has 38 customer reviews on The Fair Hearing, with an average rating of 3.5 out of 5.
38 approved reviews, newest moderated first
Experience was great. Reached out to Masha about my order & she was readily available to assist! Customer service at its finest. I’d definitely buy my daughter a purse from Masha again!
By Malik R.
Bad quality over pricing
By Saleha Y.
the bag is not of good quality - photos on the website look very nice but it's MEH in real life. better spend your money somewhere else. looks VERY CHEAP i am embarrassed to use it outside.
By MARYLAINE V.
Stitches aren’t neat Fabric is cheap
By Beea
I tried to initiate a return and I never received a response back. The quality of the bag was terrible.
By N A.
Material was bad and the thread work came off very quickly. Not worth spending 40-50$
By S S.
You get what you pay for. Straight up garbage. Lol!
By Marmy C.
Very bad quality
By Sophia P.