I had some confusion with my booking…
I had some confusion with my booking and reached out to customer service and Cherrie was able to answer my questions and get me the information I needed.She was very helpful and thorough.
By Dylan
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
154 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
martigo.com is listed under Airlines & Air Travel.
martigo.com (martigo.com) has 154 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
154 approved reviews, newest moderated first
I had some confusion with my booking and reached out to customer service and Cherrie was able to answer my questions and get me the information I needed.She was very helpful and thorough.
By Dylan
I used Martigo first time just because appeared as the cheapest option on the price comparison site, about 10% cheaper. I had problems with other ticketing sites before so I checked the details on the airline website right away. And it was all correct. There are still 2 weeks to my flight but so far everything looks correct.
By M G.
Harika bir deneyim. Çok teşekkür ederim
By Necmettin Cemal K.
Till so far everything has been going well. Very fast response on questions and helpfull customer service.
By demiv
I never write reviews, but I am so grateful for martiGo for this. American Airlines canceled our 1am flight home to the USA from Quito at the last minute. I was able to rebook a 3-leg journey on a flight just three hours later through martiGO and it saved us. Complicated itinerary across two different airlines and went 100% smoothly.
By J L.
Was ok! I booked on short notice. The flight ended up being significantly more expensive than was shown in the Google Flights overview.
By Kunde
Refund me I still did not get refunded till now !!!! You have canceled my flight ticket without refunding
By Asma T.
I accidentally clicked the wrong date when booking a ticket. They refused to give me a refund even though the ticket was for a flight OVER A MONTH in the future. The customer service was also extremely slow and unresponsive. I had to wait hours, and never got confirmation that the issue was closed.
By DE