Great service
Quality mattress at an affordable price. Staff was very friendly and helpful.
By Jacob
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
331 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
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Marks Mattress Outlet (marksmattress.com) has 331 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
331 approved reviews, newest moderated first
Quality mattress at an affordable price. Staff was very friendly and helpful.
By Jacob
Excellent experience from buying to delivery and set up
By Janet
Happy with their products. Beyond frustrated with their customer service. Felt more like your stereotypical used car saleman. Talk fast, promise high, deliver low.
By Disatisfied C.
Response from Marks Mattress Outlet· Nov 6, 2017
Thank you very much for your feedback. Our goal at Mark’s Mattress is to make every customer experience a thoroughly positive one. It is clear that in this case we did not succeed. I have passed along your review to our Vice President of Sales who will be in touch with you for details on what went wrong and to get some ideas about how to prevent such occurrences in the future. I hope you will share with us your candid input so we can improve our performance. Again, thank you.
Great mattress at great price. Even helped me put it in my camper and get rid of the other one.
By Debbie
Great service, sales person did great discussing the different options that I might choose. It was a great experience I enjoyed the deals too.😀
By Leslie
Service and quality of the product were above expectations. You have a customer for life.
By Eric
Nice clean store. Friendly people. Good experience.
By Dennis
Response from Marks Mattress Outlet· Dec 14, 2017
Dennis, Thanks for the feedback. Was there anything we could have done differently to have received a 5-star review from you? Thanks, Cris
Sales man was helpful and had a wide variety of affordable mattresses. Mattress arrived on time as promised. I recccomend this place yo anyone
By Heather