Love my new bed
Bought a new mattress and adjustable frame from Mark’s in Crawfordsville, IN back in April. Absolutely love it. Most comfortable bed I’ve ever owned. Thanks sales rep Candace and Mark’s Mattress Ouutlet.
By Jeffery
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
331 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
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Marks Mattress Outlet (marksmattress.com) has 331 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
331 approved reviews, newest moderated first
Bought a new mattress and adjustable frame from Mark’s in Crawfordsville, IN back in April. Absolutely love it. Most comfortable bed I’ve ever owned. Thanks sales rep Candace and Mark’s Mattress Ouutlet.
By Jeffery
My experience at the store was great and I absolutely love my new mattress. I’ve had it now for almost 2 months and I’ve been sleeping better than ever!
By James
Got a mattress with ease and a great price. Very easy to work with!
By Kelly S.
Had an amazing experience with buying a mattress and pillows
By Conner M.
I had great experience at the Avon location. Doug was very knowledgeable and informative. Purchased my first mattress today, I am 100% happy and satisfy. Can’t wait to sleep!
By Roger C.
Great deal and met our needs
By Lynn L.
The salesman that approached us was super friendly and at first seemed to be knowledgeable about mattresses. But as we continued to discuss options it seemed that he was just good at saying what he thought we wanted to hear. I'm not sure he really knew much about his product. he changed the pros and cons of certain types of mattresses to just sell something. I felt the prices were reasonable so if you already know what you want then they would be a good source. I did end up buying a mattress and have had it for 30 days with no issues presently. We were going to buy additional mattresses for my kids but after being there for over an hour and haggling over prices, he realized that they didn't even have the mattresses he was selling us and no plans to get that mattress any time soon. Seems like he should have checked inventory--it's right at the back of the showroom in plain sight--while waiting for the manager to approve or disapprove the price. I did not appreciate the push to get me to give them a 5 star review. I felt that if they gave me good service and a good product they wouldn't have to coerce me to give them a 5 star review. that issue came up several times with the manager and salesmen..."We'll give you a discount if you give us a 5 star review"
By Mom of four T.
The mattress is so comfortable. We love it! And the salesperson, Matthew, that helped us, was very courteous and nice.
By Trina