I had a lemon of a scooter that was no…
I had a lemon of a scooter that was no the fault of Marcs . AFTER SEVERAL ATTEMPTS TO REPAIR IT WAS STILL A LEMON. MARC RESOLVED THE ISSUE BY SENDING ME A NEW SCOOTER OF MY CHOICE.
By Russell N.
Thursday, November 5, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
656 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Thank you for choosing MarcsMobility.com - At Marc's Mobility, we work hard to provide superior customer service with the lowest possible pricing. We believe in bottom line pricing with no hidden charges or fees. We also provide Free Shipping because we want your online experience to be just like you walked into our store and purchased a power wheelchair or scooter. We test & warranty ALL of our products, so you are fully protected. Don't risk buying a used & abused power wheelchair or scooter that has been refurbished. Nearly all of our used power chairs & scooters are in like new condition, meaning they have very low hours of use. In most cases our price will be 60-70% of the retail price. See the FAQ's below for answers to commonly asked questions. If you don't find an answer here, please let us know!
marcsmobility.com (marcsmobility.com) has 656 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
656 approved reviews, newest moderated first
I had a lemon of a scooter that was no the fault of Marcs . AFTER SEVERAL ATTEMPTS TO REPAIR IT WAS STILL A LEMON. MARC RESOLVED THE ISSUE BY SENDING ME A NEW SCOOTER OF MY CHOICE.
By Russell N.
Marc's has some great video's on this scooter , the family business is very good at what they do .
By robert K.
I have had nothing but trouble with my chair. I have to tighten the bolts daily
By William H.
Response from marcsmobility.com· Feb 21, 2022
I am sorry to hear that Mr Holmes. Which power chair are you having issues with? Have you contacted up about this issue?
good pricing fast delivery friendly service
By Linda K.
Marc went above and beyond to answer questions and provide outstanding customer care.
By Nate
Recieved chair hut rear fender doesn't snap on and there's a knock underneath not happy with product should be replaced.
By Robert S.
Response from marcsmobility.com· Feb 21, 2022
Hi Steve, There is a service contract on the unit. Did you call us about the issue you were having? Can you send us a video of the knocking sound? Thank you, Alex
Good price. Delivered as promised. Great customer service.
By Sheila C.
This was the best experience I have ever had ordering online (and I order a lot). From the very first phone call, when everything was explained and every question was answered, to delivery - the Marc's Mobility personnel made it seamless. Even after we received the unit, and there was damage during transit, the replacement part was shipped out the day after I called. I can not recommend this company (and the people that work there) highly enough. Thank you!
By LB