Hamid was helpful but the tile didn't…
Hamid was helpful but the tile didn't look like Jerusalem Bone when it arrived. So it doesn't match our other tile, stands out too much. We had to use it anyway.
By Pam T.
Wednesday, November 4, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
320 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Stone is our passion and with over 30 years of industry experience, we are here to bring the highest quality natural stone to our customer at the lowest possible prices, while providing excellent customer service. We travel the world to visit factories to make sure they have the right machinery to produce first quality material so we can bring you the best that nature has to offer. We import directly from factories overseas in order to provide high-quality products, we do not compromise on the quality of our products.
MarbleWarehouse.com (marblewarehouse.com) has 320 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
Showing 17 reviews with 4 stars · Clear filters
Hamid was helpful but the tile didn't look like Jerusalem Bone when it arrived. So it doesn't match our other tile, stands out too much. We had to use it anyway.
By Pam T.
This was probably the 6th place we had been and finally found the granite we wanted. They only had (2) pieces left and that is exactly what we needed. They kindly moved the granite so we could see both pieces prior to purchasing. Great customer service.
By Geoff F.
Overall the experience was good and I would recommend MarbleWarehouse. Tile quality was good. I purchased a sample, then purchased my full order. As it turns out the sample tile was substantially different than what I received. Luckily I liked what I received even better than the sample. I did end up with about 15% of my order with tiles, like the sample, that did not match well with the rest of the order. Since I ordered extra tile it ended up not being a problem.
By Thomas J.
The quality of the Crema Marfil Marble was very nice. I had to order an additional two boxes of the Breccia Oniciata because what I received did not have any peach color in the tile. I received outstanding customer service from Hamid. He was very helpful.
By Rose L.
The price was good. I appreciated the quick shipping. However, several tiles came with minor pits.
By Chuck
DELEVERED AS PROMISED
By C W MANAGEMENT C.
Response from MarbleWarehouse.com· Dec 18, 2018
Thank you for your great feedback! Let us know if there's anything we can do to make sure your experience is a great one.
Very fair price, excellent service.
By Ramz C.
Response from MarbleWarehouse.com· May 24, 2018
Hi Ramz, Thank you for your great feedback! Let us know if there's anything we can do to make sure your experience is a great one.
Good company, helpful!
By Tom D.
Response from MarbleWarehouse.com· May 11, 2018
Hi Tom, Thank you for your great feedback! Let us know if there's anything we can do to make sure your experience is a great one.