Smooth assembly by Evan
Smooth assembly by Evan! Strongly recommend.
By Angela Y.
Monday, November 2, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
414 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
7th Avenue (https://7thavenue.co) is a digitally-native furniture brand offering products that marry luxury design with functional day-to-day features. Our main product is a modular sofa collection we call “The World’s Greatest Modular Sofa” that includes features such as endless modularity, water-repellent and stain-resistant fabrics, removable and machine-washable covers, adjustable back cushion firmness, microplastics-free fabrics, and many more. All products are sustainably-built, free from harmful chemicals, and designed to last 10 years or more.Try out the modular sofas in person at our appointment-only showrooms located in Los Angeles, Orange County, San Francisco, Las Vegas, and Houston. During your showroom appointment, you'll be able to try out our modular sofa, get a product demo on all its functional features, and explore all of your fabric options.
7th Avenue (7thavenue.co) has 414 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
414 approved reviews, newest moderated first
Smooth assembly by Evan! Strongly recommend.
By Angela Y.
From start to finish this process went beyond seamlessly. The teams sense of urgency to everything is just what a customer wants to see. They exceeded our expectations every single step of the way. The icing on the cake was how thorough Evan the assembler was. He explained everything in detail and was beyond meticulous and how he handled putting the couch together. He is definitely a diamond in the roof and I hope he gets promoted very soon. Regards, The Baron family.
By Adam B.
Aquarius provided excellent service from start to finish. He arrived on time, was kind, polite, and professional, and assembled my couch quickly. He cleaned up everything afterward and took the time to share helpful tips on caring for and maintaining the couch. I truly appreciated his attention to detail and how easy he made the entire process. I highly recommend Aquarius!
By C W.
Response from 7th Avenue· Oct 9, 2026
Thank you so much for the wonderful review! We’re thrilled to hear that Aquarius made your assembly experience so seamless and enjoyable. His attention to detail, care for your home, and willingness to walk you through helpful sofa care tips are exactly what we strive for with our assembly service. We’ll be sure to share your kind words with him. Thank you for choosing 7th Avenue, and we hope you enjoy your new sofa for years to come!
Great product but even more amazing service. Thanks for Jonathan and Bryan they cleanly and respectfully delivered in the house, built the sofa, took time to answer questions + gave us great tips. This level of service is worth more than the sofa!
By T D.
Amazingly comfortable couch with beautiful and soft fabric. Best couch we have ever owned. So many ways to make it fit your space just right. Customer service is incredible. You always talk to someone and they are so friendly and helpful. I wish all companies would operate like this one
By Dana C.
Response from 7th Avenue· Sep 28, 2026
Thank you so much for this incredible review! We love hearing that this is the best couch you’ve ever owned and that you’re enjoying its comfort, soft fabric, and flexible modular design. We’re especially grateful for your kind words about our Customer Experience team. Friendly, helpful, human support is incredibly important to us. Thank you for choosing 7th Avenue, and we hope you enjoy your sofa for many years to come!
Service Order #111072100759783 Jukon & Esequiel did a great job and provided extra care during the install of the sofa.
By Van V.
Response from 7th Avenue· Sep 16, 2026
Thank you so much for the wonderful feedback! We’re thrilled to hear Jukon and Esequiel provided such a thoughtful installation experience and took extra care with your sofa and home. We’ll be sure to share your kind words with them. Thank you for choosing 7th Avenue, and enjoy your sofa!
Really great experience. Nick Baker helped me pick out a couch and answered all my questions. He did a great job explaining the different customization options.
By Matt S.
Response from 7th Avenue· Sep 9, 2026
Thank you so much for the wonderful feedback! We’re thrilled to hear Nick made your showroom experience so helpful and informative. With so many ways to customize your sofa, having someone walk you through the options and answer your questions can make all the difference. We’ll be sure to share your kind words with Nick. Thank you for choosing 7th Avenue!
Juleon and Esequiel were great. Came in and explained everything. We were upgrading our standard to a deep and they showed us how everything was put together and steamed all the cushions so they lay correctly I was unsure about part of my upgrade and they helped me out. Very professional and helpful.
By Kayleigh T.
Response from 7th Avenue· Sep 3, 2026
Thank you so much for the wonderful feedback! We’re thrilled to hear that Juleon and Esequiel made your upgrade to Extra-Deep such a seamless experience. Taking the time to explain the setup, answer your questions, and steam and finish everything perfectly is exactly the white glove experience we strive for. We’ll be sure to share your kind words with them. Enjoy your newly upgraded sofa!