Mann Lake Bee & Ag SupplyReviews of mannlakeltd.com

I bought 14 queens, and only 5 of them survived. On top of that, none of the queens were mated. Mann Lake is a dishonest company. I strongly recommend looking for an alternative.

I ordered 2 Itialian packages oneness going great. The other is not. They are both in the exact same locations and have received the same care and inspections. One queen is just not performing as she should. When I contacted customer service I was told I must report problems sooner. Some queens are just slow to show problems. There was no help from Mann Lake. There are many suppliers out there so I guess I will look there. I may just go local for supplies.

1st order, they put deep frames with foundation on the bottom of the shipping pallet with 427 pounds of woodware on top of them. Bands so loose that the frames sagged between the pallet slats and forklift destroyed several frames. They offered to replace the frames, but sent MEDIUM frames (in spite of sending them a picture per their return policy) and now say they are out of the Deep frames. 2nd order, two packages of Buckfast bees. Shipped on a Saturday didn't arrive until Friday with two thirds of them dead. Can't send replacements because they are out of stock. I'm sensing a pattern. 3rd order, a third of the queens DOA. Have not heard any response from them on my claim made within their 24 hour time limit. I'm guessing, like most corporations these days, they only care about stock prices and shareholders. They don't care to pay enough to retain good quality workers or stock good quality merchandise.

I I bought 10 corniolan queens and only four of them have a decent landing pattern. Watch what you do they do not replace if they got a bad laying pattern sad part it was $50 a queen. When I’ll be doing business with them anymore

Ordered honey sticks from Man Lake 2000 honey sticks that tasted so bad I was afraid to eat them. I give them out at schools that I do Bee Talks for. No way I give them to kids would be afraid they would get sick. They would not give a refund was willing to ship them back.

I've been a Mann Lake customer for about 10 years and at times I'm not real happy with their quality control. Especially with their wooden ware stuff that I think they manufacture themselves. It was stuff like box joints that weren't cut straight or broken frames, foundation with no wax coatings and so on. But if I complain about it, they take care of me and just now, I called customer service. Not to belly ache but just had a question about my order and talked to one of the nicest, most helpful service reps I've dealt with. Good kid! Their heart is in the right place even if their saw is not always set up right.

I dont understand the negative reviews here, I have had nothing but a great experience, fast shipping, no issues at all.

I ordered bees on April 28th to be shipped out May 10th. They were shipped the correct day according to the post office. However the email I received said they didn’t ship until the 12th. Fast forward to May 15th, I do not have bees. Nobody knows where they are. Mann Lake says they pay for tracking but the postal service rarely uses it because they are “afraid” of the bees. So the tracking numbers they provide are absolutely NO USE! UPDATE….My bees did arrive 6 days after shipping date, and yes, over half the bees were dead. However, Mann Lake did fully refund me w no hassle. I’d probably order from them again if they had more bees, but they don’t. Thanks Mann Lake! 🤩🤩