It was not clearly marked/stated that…
It was not clearly marked/stated that the rug I ordered was a custom rug that could not be returned. Very disappointed.
By Patricia S.
Saturday, November 7, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
12 reviews
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At Mannat Rugs, we believe true luxury lies in the details. Guided by our philosophy “We listen to your space,” we create rugs that are not only beautiful but deeply personal, designed to reflect your home, your story, and your lifestyle.Every Mannat rug is a collaboration between vision and craftsmanship. Our skilled artisans; masters of age-old weaving traditions bring each design to life with precision, patience, and passion. From hand-knotting to tufting, every thread is chosen with care, creating a piece that embodies artistry and durability in equal measure.We offer both handcrafted collections and bespoke creations, giving you the freedom to customize size, pattern, and color. This ensures that every rug is more than a furnishing, it is a statement of elegance, a touch of comfort, and a symbol of timeless craftsmanship.By combining modern design sensibilities with heritage techniques, Mannat Rugs creates pieces that feel at once contemporary and enduring, luxurious yet soulful. When you bring a Mannat rug into your home, you are welcoming a work of art woven exclusively for you.
Mannat Rugs (mannatrugs.com) has 12 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
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It was not clearly marked/stated that the rug I ordered was a custom rug that could not be returned. Very disappointed.
By Patricia S.
The rug is too thin to supply leg fatigue.
By CAROL
Response from Mannat Rugs· Apr 9, 2026
We’re sorry to hear this didn’t meet your expectations. This rug is designed to be washable, so it has a thinner pile to absorb and clean easily. The pile height is also mentioned on the product page for reference. We truly appreciate your feedback and hope this helps clarify. — Mannat Rugs