I love the look
I love the look, so pretty .can't wait to use them, we just remodel the kitchen and they are going to be perfect
By Peggy B.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
57 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
malacasa.com is listed under Internet & Software.
malacasa.com (malacasa.com) has 57 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
57 approved reviews, newest moderated first
I love the look, so pretty .can't wait to use them, we just remodel the kitchen and they are going to be perfect
By Peggy B.
Hochwertige Ware, schnelle, sichere Lieferung. Bei einer durch mich selbst verursachten Verwerfung großzügiger, kompetenter und zügiger Support. Der mehr als gute Gesamteindruck widerspricht dem Firmennamen
By Rainer B.
The set I bought was advertised as white but it is actually gray. I bought this set because I used the set in my previous furnished rental house and it was beautiful white and shiny and not being chipped at all even when I dropped them. The set that I bought easily gets chipped when i unload the dishwasher without being dropped and I just bought them 2 weeks ago. Also they were delivered to a wrong house, left in the rain, the box was soaking. Fortunately my neighbor dropped it off at my house because it was too heavy for me.
By Ameneh M.
Response from malacasa.com· Sep 29, 2026
We’re truly sorry that your order did not arrive in the condition you expected, and we sincerely apologize for the inconvenience caused. After receiving your feedback, we reached out to you promptly and have already resolved the matter according to your preference. We truly appreciate the opportunity to make things right. No matter what the issue may be, we always take our customers’ concerns seriously and are committed to addressing them promptly and doing our best to protect our customers’ rights and provide a better experience. Thank you as well for taking the time to share your feedback with us. We will take it seriously and continue to strengthen our quality inspections and improve our products and services.
Sehr gute Qualität. Alles reibungslos verlaufen. Dabke
By mahfoud
Rapide, bien protégé et de bonne qualité.
By Stephanie M.
I ordered three dinner sets. They are amazing! One of the plates was broken and Malacasa team replaced it right away! Very satisfied with my purchase!
By Diana E.
Très contente du service Félisa, et du service de Malacasa
By Pierre C.
Gorgeous plates and bowls, all shipped and received in a timely manner. The customer service team was extremely prompt and courteous when we needed some assistance. Highly recommend!
By AJ