Puzzle was great except for missing…
Puzzle was great except for missing about 20 pieces, sent an email about it, no one responded
By Sarah H.
Tuesday, November 3, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
115 reviews
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We are puzzlers and create happiness, one piece at a time!We know what puzzlers want and so we bring our know-how and expertise to the custom photo puzzle market - providing premium quality. MakeYourPuzzles is a brand that creates and distributes premium quality, yet affordable custom photo puzzles to puzzlers all over the world. From the traditional custom photo puzzles with 1 image to collage photo puzzles with up to 64 images - we got you covered!We believe in a future of endless possibilities, and we intend to take our customers on the journey of innovation and creativity through all our products.
MakeYourPuzzles (makeyourpuzzles.com) has 115 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
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Puzzle was great except for missing about 20 pieces, sent an email about it, no one responded
By Sarah H.
I am very disappointed with my puzzle. When I first started ordering puzzles from makeyourpuzzles.com they provided random cut puzzles. These were a lot of fun for me and my wife. The last few have been ribbon cut, even though I was told via email that the firm was returning to the random cut puzzles after their new blade came in. Thos was months ago. When I look on the website to make my order, the template has a random cut background, yet my new puzzle is still ribbon cut. After several attempts to get a challenging and enjoyable random cut puzzle, I am disappointed in the company and will not be returning for another purchase.
By Michael T.