Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
636 reviews
MaisonetteSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Your favorite one-stop shop for the best baby and kids products from across the globe. Shop spectacular stuff from over 1000 different brands across every category; apparel, toys, gear, and home decor
Maisonette (maisonette.com) has 636 customer reviews on The Fair Hearing, with an average rating of 3.9 out of 5.
636 approved reviews, newest moderated first
Everything was made very easy
By customer
Response from Maisonette· Aug 1, 2023
Hi There, We appreciate you taking the time to provide this feedback. Thanks so much for being a part of the Maisonette Family! - Team Maisonette
Perfect customer service!!! I asked about modifications and they kindly helped me contact the vendor about it. They were able to hold my order before getting any response from the vendor. Very patient, professional, efficient!!
By customer
Response from Maisonette· Aug 1, 2023
Hi There, We appreciate you taking the time to provide this feedback. Thanks so much for being a part of the Maisonette Family! - Team Maisonette
Customer service is amazing. They really came through to help me and they responded quickly. I had purchased a few swimsuits for my daughters and one of them had a size that was mislabeled (the size 10 was smaller than the size 8). Since I had purchased them 4 months ago and well outside their return policy, I didn't have much hope they could help. Within days, and a couple of pictures, my oldest had her new swimsuit! Lesson learned, I will always check items, even if it is from a brand they've had before because mistakes can happen!
By Someone
The company is eager to serve and share the greatest children's products that no other store does. Excellent service and gracious products make ordering quick and fun and wonderful.
By Melanyanne A.
Your customer service went above and beyond to help me. Thamk you so much!
By customer
Great customer service. Fast shipping
By Savannah C.
Great customer care! Great communication and issue was resolved in a timely manner. PS I love their selection of brands! : )
By Naz D.
Amazing boutique quality profits for kids. Their customer service is professional, polite and helpful! I order many times from this company and will continue to.
By customer
