Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
636 reviews
MaisonetteSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Your favorite one-stop shop for the best baby and kids products from across the globe. Shop spectacular stuff from over 1000 different brands across every category; apparel, toys, gear, and home decor
Maisonette (maisonette.com) has 636 customer reviews on The Fair Hearing, with an average rating of 3.9 out of 5.
636 approved reviews, newest moderated first
The customer service representative I talked to was helpful & courteous. She thoroughly answered my questions & made my return/exchange easy! I will definitely make future purchases from Maisonette!
By Jaimee
Response from Maisonette· Aug 17, 2023
Hi There, We appreciate you taking the time to provide this feedback. Thanks so much for being a part of the Maisonette Family! - Team Maisonette
The communication was thorough with frequently updates, which I appreciated, but it took weeks to solve the problem.
By Laura
Response from Maisonette· Aug 17, 2023
Hi There, We appreciate you taking the time to provide this feedback. Thanks so much for being a part of the Maisonette Family! - Team Maisonette
Wonderful customer service!!
By Joann
Response from Maisonette· Aug 17, 2023
Hi There, We appreciate you taking the time to provide this feedback. Thanks so much for being a part of the Maisonette Family! - Team Maisonette
Love Love Love all the special things on your web site❤️❤️❤️
By MLB
Response from Maisonette· Aug 17, 2023
Hi There, We appreciate you taking the time to provide this feedback. Thanks so much for being a part of the Maisonette Family! - Team Maisonette
Maisonette is always one of my favorite places to shop. I rarely have to involve customer support (because everything is right the first time) but when I do, they are always kind, quick, and make sure to keep me updated consistently. Great team to work with and I’m a very happy customer.
By customer
Response from Maisonette· Aug 17, 2023
Hi There, We appreciate you taking the time to provide this feedback. Thanks so much for being a part of the Maisonette Family! - Team Maisonette
Reached out to the team as I wasn't sure if I had actually placed my order the day before as I had not received the confirmation email. They responded right away to let me know it was received and that I had misspelled my own email (one of those days) and were able to assure me the order was placed!!
By Lisa D.
Response from Maisonette· Aug 17, 2023
Hi There, We appreciate you taking the time to provide this feedback. Thanks so much for being a part of the Maisonette Family! - Team Maisonette
The customer support person who assisted me with placing an order for my granddaughter.
By Lynn
Response from Maisonette· Aug 1, 2023
Hi There, We appreciate you taking the time to provide this feedback. Thanks so much for being a part of the Maisonette Family! - Team Maisonette
Great company, great customer service , great selection of clothing and toys. Five stars!!!
By Mara W.
Response from Maisonette· Aug 1, 2023
Hi There, We appreciate you taking the time to provide this feedback. Thanks so much for being a part of the Maisonette Family! - Team Maisonette
