Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
8 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Main Floor Carpet One Floor & Home is listed under Craftsman in Royal Oak, Michigan.
Main Floor Carpet One Floor & Home (mainfloorcarpetoneroyaloak.com) has 8 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
Showing 6 reviews with 5 stars · Clear filters
We had two rooms of carpet and vinyl flooring installed and couldn't be happier. The installers were very good, on time and neat.
By Beth
Response from Main Floor Carpet One Floor & Home· May 25, 2017
Beth, It's so great to hear that you couldn't be happier with your new floors! Thank you for sharing your experience!
This is a business comprised of Flooring Professionals. From the first visit to their showroom through to completion of the job; everyone was timely, responsive, courteous, patient, organized and customer focussed. I've had such a poor experience from other contractors including the "Big Box" stores. In the time it took for Lowe's to return their bid, Main Floor had provided an estimate, schedules installation and had custom ordered product on the way. So much for the 35.00 charge for an estimate at Lowe's. Best of all, the floor looks AMAZING! You can tell when someone takes pride in the products and services they provide and these guys are an example of how to "Do Business Right". Everyone who has see the floor raves about how wonderful it looks. Even those OCD Engineers I deal with can't find a single flaw in the workmanship. Thank you for and excellent Job!!!!
By Robert
Response from Main Floor Carpet One Floor & Home· Apr 25, 2017
Robert, We pride ourselves on not being one of those "Big Box" stores! We want all of our customers to have the same experience with us as you did, and we will do everything we can to get the job done in a timely manner and to perfection! We truly appreciate your business and your kind words! Please let us know if there is anything else we can do for you down the road!
Quick and reliable service, plus a knowledgeable staff makes this one of my favorite vendors.
By Katie
Response from Main Floor Carpet One Floor & Home· Apr 18, 2017
Katie, It's great to hear from you! We appreciate you choosing us for your flooring needs!
You don't need a big box company! I've worked with Main Floor Carpet One for over 10 years both personally and in my business. They're fast, reliable, affordable and a pleasure to do business with.
By Terri
Response from Main Floor Carpet One Floor & Home· Apr 18, 2017
Terri, It's been a pleasure working with your through the years! We appreciate your kind words and look forward to continuing working with you!
Main Floor just re-did 3 rooms of flooring for us. We couldn't be happier with the product, the price, and most of all, the workmanship in the installation. The project went smooth and the guys are great. We would use them again in a heartbeat.
By Steve
Response from Main Floor Carpet One Floor & Home· Apr 10, 2017
Steve, Thank you for choosing us to re-do the flooring in your home! We take pride in offering a variety of options to fit any budget! I will let our team know about your positive feedback.
I hired Main Floor Carpet One to install vinyl flooring and carpeting throughout my entire basement. As the owner of an historic home (built in 1925) I was initially very concerned about how the installation would go because my floors aren't level and I had experienced some significant water damage in the basement prior to Main Floor Carpet One beginning its work. Thankfully, I had no need to worry! From the time the process started through completion, I was delighted with the team of consummate professionals that handled my account. I am thrilled with the outcome and would definitely hire this company again!
By Laura
Response from Main Floor Carpet One Floor & Home· Mar 13, 2017
Laura, It's great to hear from you! Installing a new floor over an existing one that has damage and inconsistencies can be tricky, but with the right floor and team, we were able to get it done! It makes us feel good knowing that you trusted us to get this job done, and we very much appreciate you sharing your experience!
