MailinnovationsReviews of mailinnovations.com

Absolutely ridiculous service. If I wasn't experiencing this nightmare I would not have believed it.

Avoid at all cost.

Delivery great up until....then current package enters black hole never to see the light of day.

Sure takes 28 days to get something from Seattle to ketchikan. Not really liking this whole set up.

After 7 days 10 emails and me opening 3 tickets customer service finally gave me a refund. They used a ghost shipping company called mail innovations that lost my package and said it was falsely delivered. When I asked them to give me a real shipping number with UPS they told me no they only use mail innovations to NY so I asked for a refund. When I called mail innovations for an update UPS customer service kept telling me mail innovations was closed even though it was during the week and in the middle of the day. When I assumed I was with them this guy was super rude and lied to me about getting a supervisor. Telling me that the post office had it even though they never gave it to the post office. This place sucks and it doesnt exist because there is no way to get a hold of them.

They literally told me to come pick up the Christmas present myself and deliver it to the person how it should have been delivered to. I’m over 600 miles away and I paid money to ship not and have it delivered. After both my wife and I complained they had the local post office come pick it up and deliver it…..

What kind of BS is this company made of. This isn't rocket science. Many companies ship stuff worldwide overnight, how can a domestic item take 14-21 days to go across half the country. You couldn't almost walk it here faster. FFS

How many of these packages are going to disappear in Harrisburg, PA? USPS never acknowledges receiving them, and I have to submit a lost-package claim with the vendor.